Reid Thomas | Whether you’re a law firm owner or an individual attorney, it’s likely you’ll find yourself managing client funds at some point — including advance payments, settlement checks and expenses.
Reid Thomas - March 20, 2024
Three tips to improve your law firm call-answer process, because the phone remains the tool of choice for people searching for a lawyer.
David Skinner and Karen Skinner - March 5, 2024
Three tips to improve your law firm call-answer process, because the phone remains the tool of choice for people searching for a lawyer.
David Skinner and Karen Skinner - February 9, 2024
Process improvement may sound abstract for your law firm, but it actually refers to concrete efforts that can lead to substantial gains.
Bill Jawitz - March 30, 2023
You at Work Spotlight | Ball Janik COO Heather Oden
The Editors - January 5, 2022
Susan Kostal | The pandemic has demanded empathy, flexibility, innovation and, in some cases, increased transparency. The future of legal services delivery demands the same.
Susan Kostal - January 4, 2021
Connect with your peers and generate assistance for the people affected by the COVID-19 pandemic: Register for Rocket Aid today! April 16 and 17.
The Editors - April 8, 2020
Ari Kaplan speaks with Matthew Prinn, principal of RFP Advisory Group, about why RFPs have become so important for the legal industry.
Ari Kaplan - March 3, 2020
Want to sell legal services better? Matt Prinn says you need to get the right people in the room (and it's not always the lawyers).
Matthew Prinn - November 11, 2019
How did Keesal, Young & Logan manage to become indispensable to NetApp for services such as automating legal and business processes?
Laura Ernde - November 5, 2019
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