Legal Operations

AI specialists for law firms implementing automated workflows and digital solutions to improve practice management.
AI Virtual Rolls Out Practice-Specific AI Specialists for Personal Injury, Immigration and Family Law Firms

AI Virtual launches practice-specific AI specialists designed for personal injury, family law, and immigration law firms—combining automated workflows with structured attorney oversight and ABA governance.

AI Virtual - October 30, 2026
A cyber security dashboard illustrating law firm cyber risk assessment for everyday use.
Cyber Risk Assessment: The Blind Spot Most Law Firms Miss

A common, often damaging mistake made is treating risk assessment as a one-time exercise instead of an ongoing discipline. Meantime, explains Ram Vasudevan and Michel Sahyoun, the threats keep shifting.

Ram Vasudevan and Michel Sahyoun - October 15, 2026
business person, city skyline, representing speed of midsize law firm AI adoption
AI Is Making Your Law Firm Faster — That’s Not the Same as Making It Better

Despite productivity gains, AI is exposing operational gaps law firms can no longer ignore. Actionstep CEO Early Stephens breaks down the 2026 Midsize Law Firm Priorities Report.

Early Stephens - July 23, 2026
How to Successfully Manage Client Funds — and Mitigate Accounting and Legal Risks

Reid Thomas | Whether you’re a law firm owner or an individual attorney, it’s likely you’ll find yourself managing client funds at some point — including advance payments, settlement checks and expenses.

Reid Thomas - March 20, 2024
new client onboarding
New Client Onboarding: 5 Tips to Win Over New Clients

Three tips to improve your law firm call-answer process, because the phone remains the tool of choice for people searching for a lawyer.

David and Karen Skinner - March 5, 2024
law firm call-answer process
Who’s Answering Your Phones? 3 Tips to Improve Your Law Firm’s Call-Answer Process

Three tips to improve your law firm call-answer process, because the phone remains the tool of choice for people searching for a lawyer.

David and Karen Skinner - February 9, 2024
process improvement
Find and Fix One Workflow Weak Link

Process improvement may sound abstract for your law firm, but it actually refers to concrete efforts that can lead to substantial gains.

Bill Jawitz - March 30, 2023
attorney at work
Q&A With Heather Oden: Ball Janik’s COO on the Role Legal Ops Plays Today

You at Work Spotlight | Ball Janik COO Heather Oden

The Editors - January 5, 2022
Legal Services
Empathy and Innovation: Highlights from ‘Future of Legal Services’ Panel

Susan Kostal | The pandemic has demanded empathy, flexibility, innovation and, in some cases, increased transparency. The future of legal services delivery demands the same.

Susan Kostal - January 4, 2021
Rocket Aid- A Charitable Virtual Conference for Lawyers
Rocket Aid: A Charitable Virtual Conference for Lawyers

Connect with your peers and generate assistance for the people affected by the COVID-19 pandemic: Register for Rocket Aid today! April 16 and 17.

The Editors - April 8, 2020
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