How to Use Marketing Automation to Drive Business B

Legal Operations

process improvement

Find and Fix One Workflow Weak Link

Process improvement may sound abstract for your law firm, but it actually refers to concrete efforts that can lead to substantial gains.

Bill Jawitz - March 30, 2023
checklist law firm management

Five Checklists to Make Your Law Practice More Efficient and Profitable

Processes are the means by which we get things done, and checklists can keep us on top of what needs to get done. That’s why pilots, surgeons and astronauts use checklists extensively. They help eliminate the fear of forgetting something ...

Peggy Gruenke - May 27, 2022
You at Work Spotlight Heather Oden

Q&A With Heather Oden: Ball Janik’s COO on the Role Legal Ops Plays Today

You at Work Spotlight | Ball Janik COO Heather Oden

The Editors - January 5, 2022
Legal Services

Empathy and Innovation: Highlights from ‘Future of Legal Services’ Panel

Susan Kostal | The pandemic has demanded empathy, flexibility, innovation and, in some cases, increased transparency. The future of legal services delivery demands the same.

Susan Kostal - January 4, 2021
Rocket Aid- A Charitable Virtual Conference for Lawyers

Rocket Aid: A Charitable Virtual Conference for Lawyers

Connect with your peers and generate assistance for the people affected by the COVID-19 pandemic: Register for Rocket Aid today! April 16 and 17.

The Editors - April 8, 2020
Driving Revenue- Matthew Prinn on the Rise of RFPs

Driving Revenue: Matthew Prinn on the Rise of RFPs

Ari Kaplan speaks with Matthew Prinn, principal of RFP Advisory Group, about why RFPs have become so important for the legal industry.

Ari Kaplan - March 3, 2020

Buyers and Sellers: Two Prime Opportunities for Legal Marketing and Legal Operations to Collaborate

Want to sell legal services better? Matt Prinn says you need to get the right people in the room (and it's not always the lawyers).

Matthew Prinn - November 11, 2019

How a 50-Lawyer Shop Became NetApp’s Go-To Law Firm

How did Keesal, Young & Logan manage to become indispensable to NetApp for services such as automating legal and business processes?

Laura Ernde - November 5, 2019
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