Jay Harrington | Charlie Munger once said, “Show me the incentive and I’ll show you the outcome.” Perhaps this explains why AI has not yet transformed the delivery of legal services, despite the huge amounts of money, attention and technology flowing into the legal industry.

Katie Barnard | Your messaging is on point … but what if the medium fails the audience? Tips for effectively delivering information to all.

Teddy Snyder | Supersede is a concise word lawyers love to use, so why do so many get it wrong? Here's the seed of an idea to stop this mistake.

Navigating the legal system in a second language terrifies people, says Oklahoma attorney Jimmy Lai. A shared language sets your law firm apart. Here are his tips for attracting and keeping immigrant clients.

A legal pad makes an excellent coaster — and, yes, you’re using one to level your desk right now. Can it help run your firm? Sam Walton turned a five-and-dime into the Walmart empire using little more than business savvy and a legal pad. His reliance on yellow legal pads is well-documented. His desk at […]

Don't let critical client emails get lost in your inbox. Discover three simple ways to convert emails into actionable Outlook tasks with custom follow-up reminders, even if your email protocol doesn't support traditional flags.

AI is changing search by prioritizing genuine expertise over old-school tactics. Founder and CEO of Service Stories and ex-Google ethicist Joe Toscano explains how professionals can win by being authentic.

Fear of losing their jobs isn't stopping attorneys from using AI. It's reliability. A fear worth taking seriously, says Collen Steffen, but it's being directed at the wrong target.

Use this action list to improve SEO and encourage strong writing across the organization, no matter what the message is.

When you are a first-year associate in a big law firm the way is fraught with booby-traps. Here are 17 tips to help you become an excellent attorney. A family friend recently graduated from law school and will be starting his career at a large law firm next fall. Asked to provide some advice, I […]