AI skills are more than a productivity trick, says Ernie Svenson. They are the modern replacement for how we store and apply process knowledge. Here's how custom skills reinvent SOPs for your law firm's daily workflows.

Teddy Snyder | More effective communication with clients starts with understanding you know too much.

Recently I offered suggestions — aimed at Gen Xers and Baby Boomers — for improving communication with millennials. Here is the promised corollary version: Guidelines to help millennials communicate with Gen Xers and Baby Boomers. It's not about you. One of the most important things you can do when communicating — whatever the medium — is to consider the preferred communication style of your audience. Adjust your format, style and tone to best fit the situation. The preferences of your recipient trump yours.

Do your clients know, like and trust you? If you’re wavering on the answer, Jared Correia has some suggestions for you respecting your client communications. Busy? Listen on Attorney at Work Today.

Analog Attorney | Being bored is your secret creative superpower.

Learn how to transform your cluttered Outlook calendar into a highly organized, color-coded dashboard. Discover the hidden features and quick filtering views legal professionals use to master their schedules.

Jamie Spannhake | As spring arrives, there’s a natural pull toward resetting and thinking about what we want to add or improve. But it’s equally important to consider what we have and what's working. Here are five ways to build gratitude into your busy schedule.

With flex payments, clients benefit from a secure and simplified payment process, with real-time financial insights.

Chere Estrin | Has the boss stopped handing you new clients or projects? Falling out of favor is a tough blow, but don't let it ruin your career.

Veritext's Mike Murray and Stacey DiGerardo have practical tips for keeping multiparty, high-stakes legal matters from collapsing under their own weight.