Communicating


Marketing

Law Firm Marketing and the Power of Video

By | May.02.13 | 2 Comments

In April, Steven Andersen moderated a panel on the effective use of video in law firm marketing for Law Firm Media Professionals in New York City. We asked him to give us a few p[...]

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Play to Win

Be Enthusiastic

By | Apr.17.13 | No Comments

Anyone who knows me (or follows me on Twitter) knows that I love sports, particularly my beloved Golden Gophers. So it should come as no surprise that I watched the press conferenc[...]

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Communications Tools

Is Email Obsolete?

By | Apr.16.13 | 4 Comments

Maybe it's time to accept that email just wasn't designed to do all the things we try to get it to do. Like manage projects and files, share documents or (groan) schedule meetings.[...]

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The Friday Five

Five Ways to Improve Client Communication

By | Mar.29.13 | 3 Comments

A shocking number of ethics complaints stem from a very simple problem: lawyers not communicating with their clients. Clients pay for our time and effort, and they deserve to hear [...]

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Value 101

Finding a Cure for the Client Experience

By | Feb.28.13 | 2 Comments

Many clients behave like their lawyers are doctors. They only visit us when they face serious problems that require an expensive and time-consuming fix. They are unhappy when they [...]

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New Column: Play to Win

Personalize Your Message

By | Feb.19.13 | No Comments

In her new column, marketing veteran Sally Schmidt will share some of the simple, easy-to-execute strategies that have given her clients the winning edge for decades. You probabl[...]

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