Managing a Law Firm

Jay Harrington | Charlie Munger once said, “Show me the incentive and I’ll show you the outcome.” Perhaps this explains why AI has not yet transformed the delivery of legal services, despite the huge amounts of money, attention and technology ...

Navigating the legal system in a second language terrifies people, says Oklahoma attorney Jimmy Lai. A shared language sets your law firm apart. Here are his tips for attracting and keeping immigrant clients.

Partners who prepare themselves psychologically are not just reacting during deal negotiations, they are shaping them. Frederick Shelton and Ayven Dodd have six strategies for negotiating the best possible legal MSO agreement for your firm.

Stop losing prospective clients at the finish line. Here are four tips for perfecting your intake process and making the most of every inbound call.

Don't let a broken intake form cost you cases. Mike Barton points to 5 quick things you can do to check your website's accessibility, no programmer required.

Ida Abbott | Why don't more men sponsor women? As partners and leaders, men have accepted the responsibility to develop all the best talent — but they are losing the female half of that talent pool.

Jay Harrington | I experimented with all kinds of productivity “hacks” and most were more trouble than they were worth.

MSOs can predict a law firm's anticipated revenue (and potential value) with a level of precision most firms can't match. Brooke Lively explains the shift toward data-driven firm valuation and why it deserves every law firm owner's attention.

If you ask most lawyers what productivity looks like, the answer is predictable, says Karen Skinner. More hours. Faster turnaround. More, more, more. But what if better productivity means doing less, not more?

Eric Magnuson | A written prohibition on the use of consumer AI tools is a sticky note on an unlocked door. It does not prevent entry. Contracts, technical controls, training and enforcement must reinforce the policy.