An email newsletter can be an inexpensive, easy way to make sure clients think of you the next time they need your services.

The key to real productivity is identifying the most essential tasks that drive success, and working to de-prioritize or eliminate the rest.

Advocates frequently confuse “implicit” and “explicit” in writing and particularly in oral argument.

It sucks when clients take advantage of us and don't pay their bills.

Firms that choose to be mute stand out as the outliers. But not in a good way.

Desperate to get organized amid the whirlwind of office life, client commitments and digital demands? Five pillars of success.

Pay close attention to how you appear in location-based search results to stay competitive in your niche. 

The results are in. Is social media bringing in new clients? Which sites are lawyers using most? Read all about our survey respondents' social media habits.

By taking small steps each week to build your network, you will position yourself to attract better clients, maintain a consistent source of referrals and have more control over your practice.

Lessons in the art of making meaningful personal connections from Ruby's Customer Happiness Team.