Bruce Hennes | Why we instituted a premium for helping clients outside normal work hours.

Zana Tomich | Before you become an expert in the practice of law, you can (and should) become an expert in client service.

Teddy Snyder | Lawyers' top three grammar goof-ups? Sufferin' suffixes, in honor of National Grammar Day, here are the top 10 posts from "Get to the Point!"

Gina Rubel | I’ve been thinking about what it means to lead a company through crises and how each crisis affects law firm leaders.

The Thought Leader Collaborative (the “Lab”) is an online training program and membership site that helps lawyers and legal marketers grow legal practices using LinkedIn. As a member of the Lab, you’ll have access to the resources you need to ...

Product Review | Case Status software's new SMS for Legal helps law firms easily (and securely) text with clients as part of their case workflow.

Karin Conroy | Authentic stories help develop your firm’s personality and credibility, creating stronger trust on the part of your target audience.

Teddy Snyder | Expertise and thought leadership are not the same thing. What is thought leadership? Let’s break it down.

Jim Calloway | Beyond secure document sharing, client portals can serve as your "virtual lobby."

To present a subject effectively, you need to optimize the speaker (you), the course materials, the visual (the PowerPoint) and the notes.