Attorney at Work Today Podcast

Navigating the legal system in a second language terrifies people, says Oklahoma attorney Jimmy Lai. A shared language sets your law firm apart. Here are his tips for attracting and keeping immigrant clients.

Sally Schmidt | A lot of baby boomer lawyers have plans to retire. What happens to their clients?

Think of marketing data as your case file, says Chip LaFleur. 'You’re not trying to learn everything; you’re trying to learn what matters.' That starts with understanding the most common metrics.

“Law is a jealous mistress.” After two of my own divorces, I got a better idea of how lawyers can have successful relationships.

Process Improvement Tips | Essential steps to ensure your annual legal fee increases are thoughtful, fair and easy to implement.

Jay Harrington | By breaking your annual BD goals into actionable, bite-sized tasks, you can stay focused, build momentum, and have those small “wins” that keep you motivated.

Meyling Ly Ortiz | The best mentors serve as an experienced sounding board, ask you questions and expand your perspective. Tips on getting the most out of lawyer mentorship programs.

Sally Schmidt | When you do something repetitively, it’s easy to go on autopilot. Establishing client service protocols helps ensure you’re paying proper attention to every client.

If you ask most lawyers what productivity looks like, the answer is predictable, says Karen Skinner. More hours. Faster turnaround. More, more, more. But what if better productivity means doing less, not more?

Eric Magnuson | A written prohibition on the use of consumer AI tools is a sticky note on an unlocked door. It does not prevent entry. Contracts, technical controls, training and enforcement must reinforce the policy.