"Before COVID-19 impacted our lives, we had started working more from home. Now, we are exploring the possibility of moving entirely to a virtual law office. While some clients may even prefer only communicating online, we’re hesitant to go virtual if it might violate our rules of professional conduct. What should we look out for?"

Checklist | Here's a breakdown of the key points to consider when evaluating document automation tools for your firm.

How are we supposed to cope with the stress of COVID-19's impacts? Shawn Healy, clinical psychologist with Massachusetts Lawyers Concerned for Lawyers, is here to help.

Jamie Spannhake | We may not be able to control the external forces of the pandemic or financial markets, but we can stop ourselves from panicking.

Sally Schmidt | If you can earn a client’s trust, you will turn a happy client into a lifelong client. Here are some actions you can take.

Will Hornsby looks at the ethics issues and related things to consider before entering into an agreement with a lead generator service.

Here’s Roy Ginsburg's pushback on the common excuses lawyers use to justify the insidious habit of underbilling.

Susan Kostal offers specific tips to reassure clients your firm is able to respond and meet their legal needs during the COVID-19 crisis.

What happens when everybody stays home? Let's talk about the two scenarios law firms must address as they cope with crafting a coronavirus response plan.

Do your clients and colleagues a favor and check out these five things to stop doing with emails.