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Managing Up

No one has more impact on the kind of work you do, and the opportunities you receive, than the person you work for—whether a senior partner, group leader or client. Even when you move on, they can make or break future opportunities as a referer or reference. Wendy Werner says it's just common sense to "manage up" and make the most of each relationship. Here's how.

Originally published February 23, 2011
Last updated March 14, 2021
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Skype 201: For Your Law Firm

In Skype 101, Lincoln Mead provided a primer on how to get started using the VoIP communications system to talk long distance easily—and cheaply. While many enjoy it for personal use, did you know it can also support a small or medium-sized law firm? Here’s how.

Originally published February 22, 2011
Last updated April 9, 2018
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Create Legal Annual Reports for Your Clients

We all know it’s much easier to generate new business from current clients than to go out and get brand new clients. But how to go about it? Here’s today’s suggestion: Create a Legal Annual Report for your best client. Jordan Furlong has ideas about what that report should include.

Originally published February 21, 2011
Last updated August 13, 2019
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Enjoy Yourself!

It’s the weekend and time to give in to a little fun. If you can’t get out because it’s still too snowy—or you blew through your entertainment budget last weekend—here’s a list of online places to chill you out, cheer you up or inspire you to try something new. (Caution: Some of these were responsible […]

Originally published February 18, 2011
Last updated April 10, 2018
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An Antidote to Filter Failure

Clay Shirky, Internet expert and author of Here Comes Everybody, says “It’s Not Information Overload. It’s Filter Failure.” Enter Alltop, my personal favorite way to keep on top of everything that I need to be “expert” about. The Alltop folks say it is their purpose to help you answer the question, “What’s happening?” How is that different from […]

Originally published February 17, 2011
Last updated May 5, 2018
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Take a Risk: Trust

Some of the best advice we've heard comes from "Resolutionary" Stewart Levine, who says we need to learn to trust ourselves, move on and stop worrying whether or not we've made a mistake. Even better, he says, learn to trust other people. The habit of untrusting can cause incalculable damage to yourself, your clients and those closest to you.

Originally published February 16, 2011
Last updated October 19, 2019
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Skype 101: The Basics

Depending who you ask, Skype is a socialist upstart, a Voice Over Internet Protocol service (VoIP), software that runs on everything or an opportunity to support client relationships at a distance. Actually, Skype is almost all of these—with a few tricks added. Lincoln Mead explains the basics of Skype.

Originally published February 15, 2011
Last updated June 1, 2020
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Civil Matters

As I entered my firm’s building the other day, I held the outer door open for several of our young attorneys. When a young woman then turned to hold the inside door open for us, one of the men made a bit of a scene (partly for my benefit, no doubt) by making her go […]

Originally published February 14, 2011
Last updated July 29, 2019
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The Best Thing to Do with Good Advice Is Pass It On

Take a peek behind the doors of Attorney at Work and you’ll see that an amazing group of “name” experts serve as our Advisors. Most of them are crazy busy all over the world. But, somehow, they make time to blog as part of their daily routine. This week's Friday Five links to some of the best stuff on their blogs and websites this week.

Originally published February 11, 2011
Last updated May 11, 2020
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Preparing for the Axe to Fall

You'd be surprised how often lawyers who've been laid off or fired express complete incredulity. Usually, the signals have been clear. But since no one wants to believe it can happen to them, they find themselves completely unprepared. Don't let that be you!

Originally published February 10, 2011
Last updated December 11, 2020
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