You At Work

Annette Choti | Benefits and challenges of live chats and bots, as well as popular platforms.

Attorney advertising has morphed from Yellow Pages ads to web platforms — and referral services have evolved as well. Once the province of nonprofit bar associations and entirely permitted under the ABA Model Rules, what we used to call simply ...

Get to the Point | The error that seems increasingly common is “much adieu.” That should be “much ado.”

Educate clients on how to manage their relationship with the legal department to excel in their own career. You’ll both be stars.

As hybrid work models take hold and employees — especially associates — ask for more flexibility, firm leaders are testing out new ways to keep people happy and engaged. Here’s what one legal technology company has learned about balancing ...

Jay Harrington | A growth mindset, manifested through daily business development activity, is the lead domino for achieving your long-term career goals.

Jamie Spannhake | Reconnecting with yourself is a critical course correction for a frenzied lawyer; the job can get ahead of you.

Self-publishing isn’t “self” publishing. It’s a misnomer, really. The word “self” in self-publishing gives the impression that an author can publish a book on his or her own with no input or help from others. Sure, it’s true that with the ...

Interview | Greg Colburn says grit, empathy and the ability to strategize drive his success as a PI lawyer.

Annette Choti | An audit allows you to closely examine your site’s content, design, and the user experience it provides.