Communications Skills

Last night while making dinner, I was listening to a political documentary playing in the background. One expert after another chimed in with comments, offered deep thoughts, and gave opinions — all interesting and enlightening.

Do your presentations suffer from "hanging fragmentitis"? When you hear yourself starting sentences over, help yourself bring that sentence to an end by doing three things.

Get to the Point! Don’t you hate it when something comes out of your mouth that makes your listener hesitate or give you a funny look?

Analog Attorney | Keeping a commonplace book helps you be more interesting.

The first post in our new series with rules, optional techniques and simple suggestions to remind you that strong writing makes you a better lawyer.

Chris Graham | Have you noticed that the way you read websites, emails, text messages — even magazine and news articles — has changed over time?

Gerry Riskin | Although certain things clients say are sure to get your dander up, I respectfully suggest you put the sword away and resist the impulse to parry and thrust.

Gray Robinson | Unfortunately, the art of persuasion isn't taught in many law schools. Here are six fundamentals.

These are not situations to be won or lost. When clients get mad, you can only claim success when you calm them and neutralize the conflict.

Annie Little says lawyers are terrible listeners. Is that the reputation you want? Three ways to turn it around. Better Listening. Oh, don’t act so shocked. You know it’s true. Even if you’re an exceptionally sensitive lawyer, you’re still stuck ...