How can you keep good people from leaving your firm — quietly or otherwise? Here’s how to turn law firm hiring and retention challenges to your advantage. We have been dealing with the fallout from the “Great Resignation” for some time now as ...

Sally Schmidt | Turning satisfied clients into loyal clients will make your practice more profitable and enjoyable.

Wendy Merrill | If you haven't recently reviewed and documented expectations of associates, partners or staff, it is time to do so.

David and Karen Skinner | It’s easier than you think to create a library of SOPs that capture the processes you use every day in your practice.

Options for designing and printing business cards online are better than ever.

Prepare for a profitable year ahead. Seven top legal marketing tactics to help your law firm finish the year with a bang.

Josh Blandi | Why lawyers should use Managed Services Providers for API integrations.

Todd Carney | Sooner or later, you will have a client who wants to pay you with cryptocurrency. Here's what you should know about accepting crypto payments.

Most small and solo law firms are working with financial statements that don’t give them the information they need to make informed business decisions. Here's a sample P&L for a law firm that looks like what I typically see.

Do your clients keep asking for a break on fees? Sure, some did it in the past, but lately it’s becoming pro forma. And other than just caving in, it’s hard to know how to respond. If anyone can offer perspective, it’s Susan Hackett. As former ...