Professionalism


Getting Clients

Have You Got What Clients Want?

By | Nov.14.16 | No Comments

You can read all the books and listen to all the podcasts about legal marketing … apply expert advice to your social media and blogging routine … study up on how to build your personal network, …Continue reading »


Play to Win

Walking in Your Client’s Shoes

By | Aug.17.16 | No Comments

I heard a lawyer tell a joke once that went something like this: “If you’re having trouble with a client, walk a mile in his shoes. That way, you will have a one-mile head start …Continue reading »


The Friday Five

How to Avoid Lawyer Social Media Facepalms

By | May.13.16 | No Comments

Big social media faux pas are not uncommon these days. From politicians to airlines to big brands, no one seems immune to a misguided post that goes viral and is ultimately shared with the world. Lawyers, generally …Continue reading »


The Accidental Client

Mixing Cocktails with Legal Advice: Don’t

By | Apr.19.16 | 2 Comments

I can appreciate a well-crafted cocktail. But when I am in a situation where such beverages are being served, I never get involved in a conversation about someone’s legal problems. And I strongly encourage you …Continue reading »


Your Image

Snap a Winning Headshot, Part 2: It’s a Physical and Mental Game

By | Apr.14.16 | 1 Comment

In Part One of “Snap a Winning Headshot,” we talked about planning for your photo session — choosing what to wear, and how to look your best for the camera. But a great shot requires a …Continue reading »


PROFESSIONALISM

Like? Yikes!

By | Mar.01.16 | 1 Comment

Those of us who love language and value the ability to be well-spoken have every reason to feel, like, depressed. I fear we have lost the battle with mass culture regarding articulate speech. Witness the ubiquity (a wonderful word …Continue reading »


Getting a Grip, Part 2

Loss of Control? Four Solutions for Your Legal Business

By | Jan.14.16 | No Comments

A law practice in chaos is nearly every lawyer’s biggest fear. (As if you need to be told, right?) In the first post in his three-part series “Getting a Grip,” Dustin Cole explained how a …Continue reading »


On Balance

What Exactly Is “The File”?

By | Jan.12.16 | 1 Comment

It is drilled into us during ethics classes, studying for the Multistate Professional Responsibility Examination, and in continuing legal education courses: When a client requests it, you must hand over “the file.” But have you ever stopped …Continue reading »


Getting a Grip, Part 1

Loss of Control: Lawyers’ Greatest Fear

By | Jan.06.16 | 1 Comment

When lawyers are surveyed about what keeps them awake at night, their top issue is almost always a feeling that their offices or cases are out of control. It’s not just a fear. In my …Continue reading »


On Balance

Recovery After Bar Discipline

By | Jul.13.15 | 2 Comments

Any lawyer who has been through the bar discipline process will tell you it was one of the most stressful, horrific experiences of their career. It truly is the low point. So you would think, having …Continue reading »