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There's no magic spell for how to make friends, but there is a proven formula that's one part authenticity and two parts patience.

Without written processes, even a routine task can take longer than it should. But the biggest downside? You won’t be able to delegate work quickly and effectively.

Sally Schmidt | Asking good follow-up questions and prompting a conversation is the path to new business.

Jay Harrington | Let's face it, many legal blog posts are easy to ignore. Here's a structure for writing posts that are simple, skimmable — and readable.

Gene Commander | Strategies for leveraging AI for growth, talent development, and improved client service.

Jay Harrington | I experimented with all kinds of productivity “hacks” and most were more trouble than they were worth.

Wendy Merrill | The sweep-it-under-the-rug attitude may seem to keep issues at bay, but avoidance creates fertile ground for festering feelings.

Get To the Point recommends three ways to honor Peter Mark Roget, not just on his birthday but every day you write.

Discover how to implement agile law in your practice. Learn 5 practical strategies for a lean, efficient law firm. Improve client satisfaction and streamline operations.

There's nothing like meeting in person to help build client relationships. From setup to follow-up, tips for making the most of a client visit.