Having a personal relationship will make your lawyer-client relationship more satisfying — and it is particularly helpful if there is a glitch. Here are 10 ideas.

If you’re committed to “serving sales” — to your clients and prospects — to facilitate more lucrative and loyal relationships, then you have to reserve your senior sales and marketing professionals a seat at the table.

Sponsored | Free Westlaw Edge litigation analytics report on the federal judge or opposing counsel of your choice.

A reliable independent contractor can be an essential teammate when you are swamped or need to rent someone's expertise.

Viewing cases as projects has a number of critical advantages for law firms. Here's how it leads to profitability.

Ruth Carter distills the results from Orbit Media's annual survey of more than 1,000 bloggers. What's working?

These four questions will help your happy clients get to the essence of their "client experience" story.

If you plan to expand in 2019, particularly if your shift will be from true solo to something larger, there are some critical ethics issues to keep in mind

If you’re new to email marketing, or even an old hand at it, try some of these low-maintenance methods for incorporating email into your marketing strategy.

Many of us have sat through CLE courses on the benefits of being "mindful lawyers." But what does it really mean?