Jessica Aries shares two plain-language AI prompts that can audit how visible you are in AI searches and show why more prospects don't convert when they land on your website.

Frederick Shelton and Ayven Dodd: 'The Legal MSO industry is still in its early stages. That means firms are getting the best deals they will ever get — at least the firms that aren't distracted shiny objects while the MSO is taking control over autonomy, culture and the massive payouts at the end.'

Ending workplace bullying doesn't require perfection, says "Surviving Bully Culture" author Andy Regal; it requires accountability. Here are three quick actions law firms can take now to stop it.

Ask the Experts at 2Civility.org: How should I balance priorities when everything for everyone seems to be a “top priority”?

AI skills are more than a productivity trick, says Ernie Svenson. They are the modern replacement for how we store and apply process knowledge. Here's how custom skills reinvent SOPs for your law firm's daily workflows.

Teddy Snyder | More effective communication with clients starts with understanding you know too much.

Recently I offered suggestions — aimed at Gen Xers and Baby Boomers — for improving communication with millennials. Here is the promised corollary version: Guidelines to help millennials communicate with Gen Xers and Baby Boomers. It's not about you. One of the most important things you can do when communicating — whatever the medium — is to consider the preferred communication style of your audience. Adjust your format, style and tone to best fit the situation. The preferences of your recipient trump yours.

Do your clients know, like and trust you? If you’re wavering on the answer, Jared Correia has some suggestions for you respecting your client communications. Busy? Listen on Attorney at Work Today.

Analog Attorney | Being bored is your secret creative superpower.

Learn how to transform your cluttered Outlook calendar into a highly organized, color-coded dashboard. Discover the hidden features and quick filtering views legal professionals use to master their schedules.