Before you go one more sentence into this article, I want to be clear with you: Building self-confidence and developing healthy self-esteem takes time. What I offer below is a two-step process that answers how to build self-confidence. You can’t do this in a day. And honestly, you might feel dissatisfied and want to give […]

Brooke Lively | What matters most to law firm buyers?

Sally Schmidt | A common interest won't be the only reason a prospect sends you work. But once you’re on the shortlist, that personal connection can push you to the top.

Gene Commander | Law firm leaders move from decision to decision at breakneck speed. Here's a counterintuitive recommendation: Adopt a mantra of “strategic slowness.”

Book Review | "How to Hug a Porcupine" is full of practical tips for dealing with prickly people.

Sharpening your social awareness skills will better equip you to forge meaningful connections, inspire trust and achieve favorable outcomes.

Invoicing is one of the most important processes to get right.

Lawyers often pursue new clients at the expense of servicing and marketing to existing clients. This is a mistake. It’s also a mistake to pursue new referral sources at the expense of your existing referral network. Your existing network should be your priority. Only seek out and develop new referral sources once you’ve taken care of your existing network. Here are five tips for nurturing your referral network.

Jay Harrington | Build some "meez" into your daily routine by adopting some of these planning and productivity practices.

I have spent a good deal of my career trying to get lawyers to spend less time with other lawyers and more time with clients and prospects.