Using a letter of closure at the end of a client engagement varies greatly firm to firm — and at times among lawyers within the same firm. Among those who don't use them, the excuses I hear include, “We do a lot of flat-fee, in-and-out kinds of things (simple wills or small business formations) and the effort simply isn’t worth it.” Or, “Most of our work is for repeat clients and we’re certainly not about to say good-bye to them.” Or even, “These matters never really close.”

Product Spotlight | NetDocuments. A document management system isn’t just where firms store and organize documents — it’s where work happens.

Veteran trial lawyer Robert Katzberg, author of the new book "The Vanishing Trial," on the key to achieving success and happiness in the business of law today.

From Zoom-ready tops to outfit polishing necklaces, here are image consultant Melanie Lippman's top gift recommendations. And there's not a slipper in the bunch.

Gray Robinson | I discovered that a lot of my stress was due to poor wellness choices.

Laura Ernde | Feeling hidden away while working from home? Here are ways to boost your online visibility — and stay top of mind with potential clients.

Sarah Cottrell | If you find yourself thinking a lot about making a career change but aren't actually taking action, it's time to find a career coach.

Gel pens are the new office standard. Bic ballpoints used to hold that status, but gel pens overtook them years ago, starting with the Uniball. When Uniball pens started showing up, hip office managers bought them by the crate. They were the absolute opposite of the Bic Crystal with its transparent barrel and the bullet-shaped […]

Annette Choti | A quick primer on some of the most common law firm website ethics rules.

Nothing But the Ruth! | Recently I've had to admit that I'm a workaholic. I sought out another lawyer who's recovered from this to share his experience.