Legal Ethics and Professional Responsibility

Attorney advertising has morphed from Yellow Pages ads to web platforms — and referral services have evolved as well. Once the province of nonprofit bar associations and entirely permitted under the ABA Model Rules, what we used to call simply ...

Annette Choti | An audit allows you to closely examine your site’s content, design, and the user experience it provides.

Mark C. Palmer | Q: "I’ve accepted an offer to lateral to another firm. I’ll be continuing in the same practice area and locale, so I hope to keep some of my clients, current and past. While I’ve watched my colleagues make similar moves, I’m ...

Mark C. Palmer | Q: "Now that I’ve opened the floodgates by giving my cell number to clients, what ethics pitfalls might come from texting clients?"

An ethics sanction is not a professional death sentence. Not if you don't let it become one.

Ask the Experts at 2Civility.org | After updating our website last year, we increased customer contacts almost threefold! Now, we’ve realized we need to better automate our “front door” interactions with potential clients. What ethical ...

"I’ve been bringing our law firm into the 21st century by tweeting and posting on our Facebook page about recent legal news and opinions. While I’ve shared a lot of content, I thought it was about time to start publishing our own content through ...

Mark C. Palmer | "Can I continue to properly serve a client who may have diminished capacity? What if he continues to decline?" Ask the Experts at 2Civlity.org.

Mark C. Palmer | Benefits of client portals include improved 1) security, 2) communications, 3) payments and 4) marketability.

So, you’ve decided to leave your firm. One of the first questions is whether — and when — you can tell clients, your firm, colleagues and staff.