Communications Skills

Get to the Point! Don’t you hate it when something comes out of your mouth that makes your listener hesitate or give you a funny look?

Analog Attorney | Keeping a commonplace book helps you be more interesting.

The first post in our new series with rules, optional techniques and simple suggestions to remind you that strong writing makes you a better lawyer.

Chris Graham | Have you noticed that the way you read websites, emails, text messages — even magazine and news articles — has changed over time?

Gerry Riskin | Although certain things clients say are sure to get your dander up, I respectfully suggest you put the sword away and resist the impulse to parry and thrust.

Gray Robinson | Unfortunately, the art of persuasion isn't taught in many law schools. Here are six fundamentals.

These are not situations to be won or lost. When clients get mad, you can only claim success when you calm them and neutralize the conflict.

Annie Little says lawyers are terrible listeners. Is that the reputation you want? Three ways to turn it around. Better Listening. Oh, don’t act so shocked. You know it’s true. Even if you’re an exceptionally sensitive lawyer, you’re still stuck ...

For Friday Five+ Tech Tips, we invite a dream team of law practice technology experts to give their best advice for tackling the everyday tech quandaries that plague us all, to help your practice run just a bit more smoothly. This month’s ...

Our emotions are dynamic, changing all the time, and these changes are amplified by pressure and stress at work. Ignoring how we feel isn’t reliable or sustainable — or effective, given the tendency for our emotions to “leak” into conversations ...