Sally Schmidt | Remember that people’s impressions are based on their experiences with you more than on your words.
Sally J. Schmidt - December 14, 2021
Lawmatics Client Intake Checklist | The client intake process is one of the most time-consuming parts of being a lawyer. Here's how to streamline the process.
Lawmatics - October 27, 2021
Sally Schmidt | Keeping clients when your firm is changing is a tricky business and involves a lot of reassurance — not just for them, but for you too.
Sally J. Schmidt - October 19, 2021
A critical aspect of any firm's marketing strategy is understanding how you are perceived by clients. Interviews with your most important clients' key decision-makers will give you that information and more.
Linda Hazelton - June 27, 2021
Simply saying “thank you” can go a long way toward improving morale, retaining valuable staff members and keeping your clients coming back.
Cindy McGovern - February 1, 2021
Free Webinar | How can law practices ensure growth by increasing their revenues and expanding their client bases?
The Editors - December 2, 2020
Mark Homer | Online reviews are crucial to your referral business. Here's how to jumpstart asking for reviews and create a process that makes it simple for clients.
Mark Homer - November 16, 2020
Family lawyers often are “first responders” to victims of family conflict. Here's attorney Laura Dale's advice on common signs of client trauma and ways to respond.
Laura Dale - August 10, 2020
Robert Theofanis shares an example of putting clients' needs first. It's the little details that can set your firm apart from the pack.
Robert Theofanis - May 28, 2020
Straight from the heart: Client care advice from Ruth Carter, Bull Garlington, Jay Harrington, Will Hornsby, Susan Kostal, Steve Nelson, Mark Palmer, Teddy Snyder, Jamie Spannhake and Megan Zavieh.
Joan Feldman - February 14, 2020
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