Author Archive


Client Relationships

Email Is a Second-Class Form of Communication

By | Oct.12.16 | No Comments

Email may be good for maintaining a relationship, but it is not good for building one. Both email and texting are fast, convenient and essentially allow nonstop 24/7 communication. The downside is they are easily misinterpreted …Continue reading »


Finances

It’s Your Money: Steps to Improve Collections

By | Dec.01.15 | No Comments

Almost every law firm has issues with collections at one time or another. At the very least, most firms would benefit from making improvements to their collections processes. So let’s take a look at some different …Continue reading »


Enough — Or Too Much?

How Much Capital in Your Law Firm?

By | Jun.22.15 | No Comments

“How much capital should I have in my firm?” It’s a question I hear frequently from lawyers and business owners. It seems like a simple question, but the answer is rarely simple. The level of capital …Continue reading »


Hidden Expenses

True Cost of an Employee

By | Oct.13.14 | 3 Comments

If you ask the head of most any law firm about the compensation for a given employee, you’ll likely hear something like “$15 an hour” or “$50,000 a year.” Of course the dollar figure is correct. …Continue reading »


Get Bullish

Stage Your Own Economic Recovery

By | Nov.20.12 | 4 Comments

It’s been four years since the start of the great recession (or “lesser depression”) and business owners are acknowledging that recovery is going to be a long, slow process. With no springboard in sight, some economists are calling …Continue reading »


Strategy

Working On Your Practice … Or In It?

By | Jul.23.12 | 6 Comments

The Allied Command in World War II spent more than two years preparing for D-Day. When asked about the plan—which resulted in the successful Allied invasion of occupied France—General Dwight D. Eisenhower commented, “The plans …Continue reading »


Money

Keys to Effective Cash Flow Management

By | Jun.18.12 | No Comments

Every business has to generate cash to survive, whether you run a Fortune 500 company or a shaved ice stand—or a law practice. Most businesses pay expenses well in advance of delivering services and then …Continue reading »