Columns

Sally Schmidt | If you can earn a client’s trust, you will turn a happy client into a lifelong client. Here are some actions you can take.

Susan Kostal offers specific tips to reassure clients your firm is able to respond and meet their legal needs during the COVID-19 crisis.

What happens when everybody stays home? Let's talk about the two scenarios law firms must address as they cope with crafting a coronavirus response plan.

Do your clients and colleagues a favor and check out these five things to stop doing with emails.

Panelists have an obligation to educate and to entertain. Try Ruth Carter's list of dos and don'ts to keep your presentations from boring the audience.

Though picking favorites is always tough, here are five standout tips from TECHSHOW 2020's bang-up finale, the "60 in 60" session.

Happy National Grammar Day! Here are some exercises from Susan Kostal that will strengthen your writing and editing skills.

Usually, we use the terms “attorney” and “lawyer” interchangeably, and there’s nothing wrong with that. But is there really a difference between the words?

Sally Schmidt | It's amazing how much progress you can make simply by being organized. Here are tips for making sure marketing and business development tasks and activities get a slot in your schedule.

Today people are less inclined to accept invitations to schmooze. Instead, says Jay Harrington, ask them to collaborate on an article, white paper or other projects.