Mountain climbers are fastidious about the lines they trust their lives to, and scuba divers are constantly checking the tanks and regulators on which they depend. In the hectic world of practicing law — when one interruption is so often itself interrupted by yet another call — are you taking the time to take care of your connections to others? Have you recently spoken with your bridesmaid or best man? How about those cousins you played with when you were little? Any calls to them recently? Your law school roommate or moot court partner?
Originally published December 6, 2016Attorneys frequently ignore this basic journalism rule: Start with your strongest point. Your lead or “lede” should entice the reader to continue reading. The phrase “bury the lede” appears to be the only use of this alternate spelling. Perhaps your jurisdiction has rules or customs that require you to present information in briefs in a certain way or in a certain order. That might include sections for identification of parties, statement of facts, or itemization of damages. Within those confines for legal briefs, as well as in articles and letters, you can write better when you don’t bury the lede.
Originally published December 5, 2016As we usher in the holiday season, there is no doubt that 2016 has been an audacious year, from hurricanes to the Rio Olympics to the U.S. presidential election. So, as you shop for your favorite lawyer this holiday season, consider these five ideas from my annual “Holiday Gift Guide for Lawyers” that celebrate the […]
Originally published December 2, 2016Most lawyers deal with the printed word all day long. They’ve been trained to take in and share knowledge as text. As a writer, it’s a stretch for me to even conceive of presenting information in a simple Excel chart. My bible starts, “In the beginning, God made Microsoft Word, and He saw that it was good (except for auto-formatting, which still needed work).” So it's natural that some of us would overlook visuals in our marketing content and social media, whether it’s a photo, illustration, infographic or chart. But if you resolve to make just one change in your approach to content, let it be to tap the power of visuals.
Originally published December 1, 2016Whether you practice solo with a small staff, at a midsize law firm or in BigLaw, you can always find ways to improve your firm’s culture. It’s true that law firms have a unique culture, regardless of size. One reason is that the billable hour limits and even stifles collaboration. (Collaboration? It's not something lawyers are taught to think about.) But the hierarchies and structures built into the law firm model can be managed in a way that creates a positive work environment and organizational culture. The benefits are both financial and psychological: lower turnover rates, increased productivity, an easier time recruiting new team members, increased morale and motivation, greater involvement, lower absenteeism and even lower insurance rates. How can you ensure that your law firm (or legal department) builds or maintains a great culture? Here are five steps and resources.
Originally published November 30, 2016Lawyers have a lot of questions about how to develop new business. Once they start working with a client, however, the question often becomes, “How can I expand the business?” The simple fact is that clients want to work with lawyers who “get” them — lawyers who understand how, as a client, I like things done, who take the time to learn my business and my situation, and who respect my guidelines and deadlines.
Originally published November 29, 2016Attorney at Work readers always get the first look at Bob Denney’s annual “What's Hot and What’s Not in the Legal Profession” report on trends in the business of practicing law. Which practice areas are heating up or cooling off? Take a look! This is our 28th annual report on what’s going on in the legal profession. As with all previous reports, it is based on information my colleagues and I continually gather throughout the year from many sources — law firms, other providers of legal services, legal departments, surveys and the legal and general press. It is also the seventh such report to be published shortly after a presidential election and the fourth in which the election resulted in a change of party and, therefore, a change of administration. These changes always have some impact on the legal profession, mainly in practice areas, but we expect the Trump administration will have a greater impact on the profession than any of the past three changes of administration.
Originally published November 28, 2016Finding the right clients is a lot like online dating. The way people find a date has changed dramatically, with eHarmony, OkCupid, Match.com and Tinder, but the rules of attracting and making someone “yours” really haven’t. The same is true of making a match with a good legal client. Sure, the way clients arrive at your door may vary. Maybe they find you through social media, your firm’s blog or even an old-fashioned referral. But the rules of attracting the perfect clients remain the same.
Originally published November 22, 2016Meetings are the most expensive periods of time we spend together. Try, for example, adding up the loaded employee cost of a simple weekly status meeting. Your answer will make it immediately clear why meetings need to be highly productive to justify the expense. Let’s focus on the components of a meeting, and how you can use a new structure to produce more effective and efficient meetings that get the job done. These seven simple steps make every meeting more productive:
November 21, 2016 0 0There’s ample evidence to suggest that lawyers — members of a profession that almost exclusively bills by the hour — are not doing everything they can to Automate Workflows and maximize their earnings. Clio’s recently released “Legal Trends Report” reveals that, on average, attorneys are billing a staggeringly low 28 percent of their total time worked (assuming […]
Originally published November 18, 2016