Ethics rules require you to keep your client informed (see ABA Rule of Professional Conduct 1.4). The client’s guidelines may require interval and event reporting. But sometimes it feels like nobody on the other end is reading your client status reports. If you’ve ever had a client ignore an appointment or had to follow up multiple times for settlement authority, this post is for you.

Question: I'm an inexperienced lawyer, and naturally timid. How can I be expected to thrive in a networking environment? What's the best way to follow up after meeting someone? When should I ask for their business? In this edition of "Ask the Experts," the Legal Marketing Association's Marguerite Downey, Tina Emerson and Jim Jarrell help get your networking game off the ground. ... READ THE ANSWERS

Branding. It's one of the most overworked and overanalyzed topics in the marketplace of ideas. Paradoxically, or perhaps consequently, it's also one of the most misunderstood. This misunderstanding isn’t a definitional one. There’s a general consensus that a brand "is the sum of what others think of you" or something similar. But there are two pertinent, preliminary questions beyond “what is branding?” worthy of exploration: Why is it important? And how is it done?

Mindfulness means to be in the present and to accept each moment without preference or judgment. It’s an ancient practice that comes from Buddhism. It's not a religious practice. Rather, it’s a way to engage in our lives with care and awareness. The primary way to practice mindfulness is through meditation, where you sit quietly and settle your mind and body. It’s interesting to note that in every religion, there’s a practice of sitting silently, whether that’s in meditation or in prayer. So how can cultivating mindfulness benefit lawyers? Here are several ways. ... READ THE REST

Nicole Black explains how online client portals can benefit both lawyers and their clients. 

If you’re a law firm owner or partner, you know the drill — when you’re not working in your business, you should be working on your business. For most of us, that includes a lot of networking — attending mixers, going to lunches, interacting with contacts on social media and the like. Recently, I’ve noticed an increase in annoying networking behaviors that are at best ineffective, and at worst a guarantee that I will never do business with those people or send them any referrals. (I use Sage ACT! to manage my contacts and there are actually entries that have a note saying “NEVER REFER ANYONE HERE.”) I wasn’t sure if it was just me who was getting frustrated by these behaviors, or, frankly, which ones are the most annoying, so I sent out a simple survey to get input from lawyers and other professionals. According to the 50-plus people who responded, these are the three worst networking offenses. ... READ THE REST

At "Hackcess to Justice" last week in Boston, lawyers and developers spent two days hacking away at a "technological-enabled solution" to improve access to justice. Sponsored by the ABA Journal and hosted by Suffolk Law School in Boston, Hackcess to Justice is just one of several hackathons that have made their way into the legal community. Here are fivenifty things to know about the event, which abutted the 2014 ABA Annual Meeting. ... READ THE FRIDAY FIVE

Do you ever wish you could just open your closet in the morning and pull out an entire coordinated outfit? Imagine deciding to dress "business casual," and reaching in to retrieve a hanger holding a complete outfit — from neatly creased khakis, to shirt, shoes and accessories. Off to work you'd go, looking like a million bucks!

The use of dictation has evolved as an active part of a productive law practice. In many cases, dictation tools are both easily available to a lawyer and completely intuitive as apps for smartphones or tablets. If you have shied away from today's dictation technology, here are four good reasons to consider using it to operate more efficiently and improve billable hours — beyond simply dictating a memo, letter or brief. 1. Capture time and billing info promptly. While the practice of law has changed in many ways over the past few decades, the pain of time and billing recording has remained constant. ... READ THE REST

So it’s August, and you are sitting down to reconcile your bank accounts for July’s activity.