Communications Skills

Our legal writing skills series continues with some commonly interchanged words that have acquired common (mis)usage in our writing.

Want your talks to be well-received? Be yourself, field as many questions as you can — and have fun.

Sometimes you need to translate English to American. Expressions lawyers may encounter.

You are communicating because you want your message to be effective. Condescending phrases like "You follow?" undermine that aim.

Crossed arms, doodling and other body language might mean you've lost your audience — or that you're doing great.

Take advantage of Find and Replace as part of the last once-over for that important letter, contract or brief.

Lessons in the art of making meaningful personal connections from Ruby's Customer Happiness Team.

Making a difference in the world starts with making an impact on the people you work with, and the people you lead. Leadership is not a position or a title — it’s a state of mind.

Have you seen the film “Moneyball”? Or read the book? It turns out that winning at baseball is a lot like winning at conversations.

Now lawyers use every term they can think of because some court somewhere once said the language in the contract didn’t cover the dispute. Sometimes that’s a good reason, but often it is not. Rather than a considered approach, most lawyers start ...