Communications Skills

Yeah, no, I get it. These speech mannerisms have a way of creeping into our vernacular, but, for lawyers, this one may be the worst.

Here are my favorite tips for persuasive legal writing that does not cross the line into unprofessional conclusory argumentativeness.

Our legal writing skills series continues with some commonly interchanged words that have acquired common (mis)usage in our writing.

Want your talks to be well-received? Be yourself, field as many questions as you can — and have fun.

Sometimes you need to translate English to American. Expressions lawyers may encounter.

You are communicating because you want your message to be effective. Condescending phrases like "You follow?" undermine that aim.

Crossed arms, doodling and other body language might mean you've lost your audience — or that you're doing great.

Take advantage of Find and Replace as part of the last once-over for that important letter, contract or brief.

Lessons in the art of making meaningful personal connections from Ruby's Customer Happiness Team.

Making a difference in the world starts with making an impact on the people you work with, and the people you lead. Leadership is not a position or a title — it’s a state of mind.