It's important—vitally important—to understand the full capabilities of the software used in your practice, even if you don't actually use it yourself. That means you need to know the "what" even if you never learn the "how." Otherwise, you’ll never really know if the people assisting you are working efficiently. What’s to be done? Swallow that bitter pill and get some training!
Originally published March 30, 2011Sign up for our free newsletter.