Daily Dispatch

Are you contemplating streamlining, centralizing or outsourcing some or all of your law firm's back-office functions? It's an idea worth exploring. Improving basic processes and using the right technology can help you and your staff minimize ...

I’ve been spending a lot of time thinking about the attitudes people bring to work every day and how a positive or negative attitude affects how others perform their jobs — including how they serve their clients. The interesting thing is that ...

Lawyers may practice in different areas of the law and serve a wide range of clients, but most seem to share a common aversion: They hate doing timesheets. Despite this near universal resentment toward tracking time, most lawyers eventually ...

Lawyers hate math. At least most do. It’s why they became lawyers. Which means working with data isn’t appealing to most lawyers, either. But law practices are businesses, and these days, successful businesses leverage data to thrive. Here are ...

When Nehal Madhani left his practice at Kirkland & Ellis four years ago, he set out to create an online marketplace to connect lawyers and businesses. First, he learned to code. “I wanted to understand the underlying technology,” ...

It’s no secret that if you make it easier for people to reach you using their preferred method, you’re going to get more contacts — ones that could convert to clients. Today, this is especially true of your website. While phone calls have always ...

One of the most challenging things about new business development is keeping your focus — and perspective. Especially when your billable hours are down or your calendar is emptying, it is all too easy, as my dad used to say, to “jump on your ...

You can’t be persuasive if your message is confusing. Whether you’re arguing a motion or giving an interview on a political issue, clarity is what counts. A qualifier changes the meaning of another word or phrase. Too many qualifiers convolute ...

We’ve all heard the adage that a lawyer who represents himself has a fool for a client. When it comes to attorney discipline matters, there are certainly times when this is true. However, there are also many times when a lawyer is perfectly ...

There’s nothing like a brilliantly designed purse. It is a shield, a satchel and a work of art. When you walk into a meeting and set it on the table, a gorgeously appointed bespoke purse speaks in a strong, proud voice and says, “Put your ...