Daily Dispatch

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Client Service: Happy Clients Can Set Lawyers Apart

It’s not always easy to convince lawyers that they should care more about client service. Too many genuinely believe their legal expertise is paramount—the only thing that truly matters when establishing their law practice’s reputation. ...

Roy S. Ginsburg - May 14, 2013
Office 2013: The Good, the Bad and the Ugly

Microsoft Office 2013 has been available for several months, but Office 2010 has been stable and mostly well-received in our firm. And with staff and lawyers already overwhelmed by the never-ending stream of new technologies hurtling toward ...

Vivian Manning - May 13, 2013
Shopping for Your Law Site’s Domain Name

When it comes to choosing a website or blog domain name for a law practice, context is everything. Recently I had a conversation with a local commercial real estate agent after he went shopping for a website domain name. I literally LOL'ed and ...

Andrea Cannavina - May 9, 2013
Is Work-Life Balance a Fraud?

In an interview earlier this year, Laurel Bellows, managing partner of her Chicago business and employment law firm and current president of the American Bar Association, was asked, “How do you do it? How do you do work-life balance and is it ...

Ruth Carter - May 8, 2013
boost your productivity
Redefine Productivity and Do More of What Matters

In the midst of a recent conversation about how to leverage Evernote to become more productive, I was asked a simple yet thought-provoking question: "Daniel, how do you define productivity?" My definition may be a bit nonconformist, but here it ...

Daniel Gold - May 7, 2013
Law Firm “Image” Is a Mirage

Years ago, in a remarkably successful marketing move, a designer specializing in logos, letterheads and the like came up with the concept of "corporate image." A brilliant concept, but more mirage than image. Now one of the most successful ...

Bruce W. Marcus - May 6, 2013
Attorney at Work Friday Five
Law Firm Marketing Advice from Famous Jacksons

With the Third Annual Super Marketing Conference in Boston mere weeks away, LOMAP's Jared Correia has lawyer marketing on the brain. The day-long conference is live at Suffolk University School of Law—and via webcast—May 16, but today the ...

Jared Correia - May 3, 2013
Law Firm Marketing and the Power of Video

Last year I went to a reunion of sorts with a couple dozen former colleagues from my college newspaper. Itinerant profession that it is, journalism had scattered us across the country into a broad range of media industry jobs. Over the years I ...

Steven Andersen - May 2, 2013
Searching Social Media
Boost Your Law Practice’s Visibility in Search Results

Everybody knows more consumers are going online when searching for legal services. It follows that a good way to reach new clients is by showing up in their online searches—and it's particularly important to be in the top on the search engine ...

Court Cunningham - April 29, 2013
Lawyer looking at crystal ball Future of Lawyers
The Future of Lawyers: Five Big Ideas

Future of lawyers: Five big ideas from Suffolk Law Institute. With Professor Andrew Perlman at the helm, Suffolk University Law School in Boston recently created the Institute on Law Practice Technology & Innovation. Its purpose: To “study ...

Heidi Alexander - April 26, 2013
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