Communicating


Feeling Disconnected

Loneliness: Taking Care to Stay Connected

By | Dec.06.16 | No Comments

Mountain climbers are fastidious about the lines they trust their lives to, and scuba divers are constantly checking the tanks and regulators on which they depend. In the hectic world of practicing law — when …Continue reading »


Get to the Point!

Attorneys, Don’t Bury the Lede

By | Dec.05.16 | No Comments

Attorneys frequently ignore this basic journalism rule: Start with your strongest point. Your lead or “lede” should entice the reader to continue reading. The phrase “bury the lede” appears to be the only use of …Continue reading »


Content Under Pressure

Visual Storytelling: Don’t Leave Your Content on the Cutting-Room Floor

By | Dec.01.16 | No Comments

Most lawyers deal with the printed word all day long. They’ve been trained to take in and share knowledge as text. As a writer, it’s a stretch for me to even conceive of presenting information …Continue reading »


Group Productivity

Seven Steps to Productive Meetings

By | Nov.21.16 | 1 Comment

Meetings are the most expensive periods of time we spend together. Try, for example, adding up the loaded employee cost of a simple weekly status meeting. Your answer will make it immediately clear why meetings need …Continue reading »


Communicating

How to Sound Like a Winning Lawyer

By | Nov.16.16 | No Comments

Last night while making dinner, I was listening to a political documentary playing in the background. One expert after another chimed in with comments, offered deep thoughts, gave opinions — all interesting and enlightening. And then this …Continue reading »


Get to the Point

To Comma, Or Not to Comma: You May Be Getting It Wrong

By | Nov.09.16 | 2 Comments

Comma placement can cause a big effect in legal documents. (See “What Broadway’s Hamilton Teaches About Legal Interpretation.”) In particular, whether or not to place a comma before the word “and” frequently leads to errors. Use the …Continue reading »


Client Relationships

Email Is a Second-Class Form of Communication

By | Oct.12.16 | No Comments

Email may be good for maintaining a relationship, but it is not good for building one. Both email and texting are fast, convenient and essentially allow nonstop 24/7 communication. The downside is they are easily misinterpreted …Continue reading »


Writing Right

What Broadway’s Hamilton Teaches about Legal Interpretation

By | Oct.11.16 | No Comments

Comma placement matters. Broadway musical Hamilton’s Angelica Schuyler sings in “Take a Break”: In a letter I received from you two weeks ago I noticed a comma in the middle of a phrase It changed the meaning. Did …Continue reading »


Play to Win

How Effective Communicators Help Clients Understand

By | Oct.06.16 | No Comments

I read an article recently called “Marketing Yourself as an Expert: What Clients Look For.” According to the research presented, there are five key factors that clients associate with “visible experts”: They come highly recommended by …Continue reading »


Get to the Point!

Ryan Lochte’s Vocabulary Lesson for All of Us

By | Sep.15.16 | No Comments

“I over-exaggerated.” It was impossible to miss the world’s derision for Ryan Lochte’s poor word choice. The Olympian was trying to explain his lies about how he found himself at the wrong end of a …Continue reading »