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Communicating

crumbled paper in trash can

Six Tips for Turning Good Writing Into Great Writing

Kim Lozano says writing well means learning to rewrite well. First, step away.

Kim Lozano - September 9, 2019

Name Plaintiffs or Other Parties Precisely

The words you use to identify a plaintiff may color the reader's view. Don't miss an opportunity to legitimately tip the scales in one direction.

Josh Taylor - August 27, 2019
Break up Bottlenecks Workflow

Break Up Bottlenecks Between Your Firm’s Front and Back Office

Law firm workflow is easily stymied by breakdowns in processes and communications. The first step to solving bottlenecks is to identify the problems.

Kevin Harris - July 22, 2019
Get to the Point

Use Find and Replace to Improve Your Writing

Take advantage of Find and Replace as part of the last once-over for that important letter, contract or brief.

Theda C. Snyder - April 16, 2019

I’m Sorry, But You’re Apologizing Wrong

There are times when apologizing is absolutely necessary. Here are tips to make sure you don’t bungle your next “I’m sorry.”

Joan Feldman - April 5, 2019
Get to the Point

To Jargon or Not to Jargon

Using jargon can alienate outsiders, including judges. But is there ever a good reason to use it?

Theda C. Snyder - April 3, 2019
Get to the Point

Litigation Terms Parties Get Wrong: ‘We’ll Go to Court to Settle This!’

Parties frequently use terms incorrectly, and that leads to miscommunication.

Theda C. Snyder - March 4, 2019

Business Development: Step One Is Always ‘Google It’

Lawyers know they have to stay in contact. Otherwise, you risk missing out on work simply because too long of a gap between communications made the client or prospect forget you. But too many lawyers struggle to generate relevant welcomed ...

Mike O'Horo - February 7, 2019
Get to the Point

Explicit in This Post: How to Deal With Implicit Terms

Advocates frequently confuse “implicit” and “explicit” in writing and particularly in oral argument.

Theda C. Snyder - January 16, 2019
juggling work-life balance

Providing Better Legal Services Isn’t Always About the Law

How can you make sure clients still feel as good about you at the end of their matter as they did at the start? It's a matter of trust.

Dustin Cole - October 16, 2018