Communicating


Public Speaking

Need a Confidence Boost? Try This Before You Speak

By | Aug.23.17 | 1 Comment

When teaching speaking skills to lawyers, the first question is why participants are there. What do they want out of the session? The most common answer is they want to feel more confident. They want …Continue reading »


Time Management

Regaining Command of Email

By | Aug.14.17 | No Comments

Email is the global de facto communication standard. Business use of email continues to grow. Email is also a hybrid form of communication — a written form used conversationally. This hybrid nature, coupled with habits …Continue reading »


Get to the Point!

Contronyms: Context Controls Comprehension

By | Aug.07.17 | 1 Comment

Sanctions. That word has always troubled me. It’s a contronym, a word that has opposite meanings. Lawyers know that a motion for sanctions asks the court to penalize an adversary’s bad act. But other English speakers …Continue reading »


Client Relations

Aligning Your Tactics With Your Client’s Objectives

By | Jul.31.17 | No Comments

Perhaps a bit unconventionally, I would like to start by defining some terms: Objective: An intended result that is specific and measurable. Goal: A broad statement identifying a mission. Tactic: Any mode of procedure for gaining advantage or success. Strategy: A plan, method or series of …Continue reading »


Email, Text, Voice and Video

Using Encryption for Secure Client Communication

By | Jul.27.17 | No Comments

Secure client communication is a major concern for lawyers. Encryption is your best option for protecting confidential and sensitive information you exchange by email, text, voice and video calls with your clients. Email Encryption ABA Formal Opinion …Continue reading »


Comedy in the Courtroom

How Learning Improv Gives Lawyers an Edge

By | Jul.06.17 | 2 Comments

Paul Farahvar on stage at the Laugh Factory. (Photo courtesy of Paul Farahvar.) There are places where you can tell a joke and places where you definitely shouldn’t. Generally, the courtroom is not the first choice …Continue reading »


Managing Uncertainty

Seven Business Lessons for Lawyers from Improv Comedy

By | Jul.06.17 | No Comments

Good improv comics have an ability to walk onto a stage and connect with an audience effortlessly. It may seem like this is because of their innate acting talent, but that’s only part of it. …Continue reading »


Content Under Pressure

Proofreading and Mindfulness: Bringing a Nonjudgmental Observer to Your Copy

By | Jul.05.17 | 1 Comment

With spellcheckers and online grammar guardians such as Grammarly, proofreading has become a nostalgic pastime for some writers. But proofreading is more than spotting typographical errors; it is a chance to impartially consider usage and …Continue reading »


Business Development

Are You Woke to Cultural Marketing?

By | Jun.29.17 | No Comments

In a country with increasingly diverse demographics, effective marketing must appeal to but not insult any group. Sticking to One’s Own People may be most comfortable consulting a lawyer in their own demographic, but that isn’t always …Continue reading »


Content Under Pressure

Style Guides: Maintaining a Healthy Relationship Between Creator and Content

By | Jun.01.17 | No Comments

Most of us have a generally good grasp of English usage and punctuation. The problem is that some usage and punctuation errors are so subtle and pervasive that we are tricked into thinking they are …Continue reading »