Communications Skills

tune up your practice

Tune Up Your Practice: 4 Things Lawyers Can Do to Avoid Unemployment

With so much uncertainty, it can be hard to know what steps — big or small — will help make your practice strong. These four tactics are a good place to start.

Rosanna Berardi - January 13, 2021
law firm marketing

Attorney at Work’s Top Law Firm Marketing and Business Development Posts of the Year

How do you keep up with law firm marketing when the world is turned upside down? Here are our top 20 marketing and business development posts, written during a pandemic.

Joan Feldman - December 31, 2020
Win-win handling conflicts

Handling Conflicts With Your Colleagues

Despite most people’s desire to avoid them, conflicts are normal. In fact, most conflicts are not even a bad thing and can lead to positive change. Here are four steps for handling conflicts in a positive way.

Shawn Healy - November 3, 2020
lawyer on laptop dangerous Outlook Features

Beware the Four Most Dangerous Outlook Features

Video | Of all the Microsoft Office applications in law offices, Outlook is hands-down the most frequently used. After all, who doesn’t need to handle email every day? Here are four features that trip up even seasoned Microsoft Outlook users.

Deborah Savadra - November 1, 2020
Lawyers dog better listening

Lawyers Suck at Listening: Three Ways to Turn It Around

Oh, don’t act so shocked. You know it’s true. Even if you’re an exceptionally sensitive lawyer, you’re still stuck dealing with other lawyers. And you’re not exactly a fan of being cut off, condescended to and treated as though your time isn’t ...

Annie Little - August 27, 2020
Client with lion head Angry Client

Calming Down an Angry Client

You know the scenario. It’s the end of the day. The phone rings and you pick it up knowing you really shouldn't. You should just let it go to voicemail, pack up your laptop and go home. “What the bleep is this?” are the first words you ...

Merrilyn Astin Tarlton - July 15, 2020
Ruth Cater Lawyers and screenwriters

Accent on the Wrong Syll-ah-buhl?

Get to the Point! Don’t you hate it when something comes out of your mouth that makes your listener hesitate or give you a funny look?

Theda C. Snyder - July 14, 2020
legal content marketing

Staying Productive While Sheltering in Place

I wanted to learn what other attorneys are doing to weather this storm, so I created a quick survey. Here are some of the responses.

Ruth Carter - May 13, 2020
legal content marketing

Working From Home While Introverted

Introverts were born for social distancing. Still, there are plenty of challenges. Read Ruth Carter's ways to stay productive during COVID-19.

Ruth Carter - April 21, 2020
lawyer at laptop using video conferencing tips

Seven ‘Public Speaking’ Tips for Videoconferencing During the COVID-19 Crisis

Marsha Hunter | Honing your public speaking skills for remote meetings is crucial at a time when so many important decisions are being made without face-to-face, in-the-room-together interactions.

Marsha Hunter - April 15, 2020
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