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Communications Skills

Lawyers dog better listening

Lawyers Suck at Listening: Three Ways to Turn It Around

Oh, don’t act so shocked. You know it’s true. Even if you’re an exceptionally sensitive lawyer, you’re still stuck dealing with other lawyers. And you’re not exactly a fan of being cut off, condescended to and treated as though your time isn’t ...

Annie Little - August 27, 2020
Client with lion head Angry Client

Calming Down an Angry Client

You know the scenario. It’s the end of the day. The phone rings and you pick it up knowing you really shouldn't. You should just let it go to voicemail, pack up your laptop and go home. “What the bleep is this?” are the first words you ...

Merrilyn Astin Tarlton - July 15, 2020
Ruth Cater Lawyers and screenwriters

Accent on the Wrong Syll-ah-buhl?

Get to the Point! Don’t you hate it when something comes out of your mouth that makes your listener hesitate or give you a funny look?

Theda C. Snyder - July 14, 2020
Ruth Carter wheaton's law

Staying Productive While Sheltering in Place

I wanted to learn what other attorneys are doing to weather this storm, so I created a quick survey. Here are some of the responses.

Ruth Carter - May 13, 2020
Ruth Carter wheaton's law

Working From Home While Introverted

Introverts were born for social distancing. Still, there are plenty of challenges. Read Ruth Carter's ways to stay productive during COVID-19.

Ruth Carter - April 21, 2020
lawyer at laptop using video conferencing tips

Seven ‘Public Speaking’ Tips for Videoconferencing During the COVID-19 Crisis

Marsha Hunter | Honing your public speaking skills for remote meetings is crucial at a time when so many important decisions are being made without face-to-face, in-the-room-together interactions.

Marsha Hunter - April 15, 2020

Five Things to Stop Doing With Business Emails in 2020

Do your clients and colleagues a favor and check out these five things to stop doing with emails.

Laura Ernde - March 13, 2020
Ruth Carter wheaton's law

Public Speaking: How to Be a Better CLE Panelist

Panelists have an obligation to educate and to entertain. Try Ruth Carter's list of dos and don'ts to keep your presentations from boring the audience.

Ruth Carter - March 11, 2020
Writing Lean- Test Your Writing and Editing Skills

Writing Lean: Test Your Writing and Editing Skills

Happy National Grammar Day! Here are some exercises from Susan Kostal that will strengthen your writing and editing skills.

Susan Kostal - March 4, 2020
What Can You Delegate Part 2 copy

To Whom Should You Delegate?

In Part 2 of Yuliya LaRoe's "Effective Delegation for Lawyers" series, she explains how to use a "Who" matrix to help you decide on the best person for the job.

Yuliya LaRoe - February 20, 2020