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Communications Skills

Commonly Interchanged in Parlance and Commonly Confused in Writing

Our legal writing skills series continues with some commonly interchanged words that have acquired common (mis)usage in our writing.

Josh Taylor - June 20, 2019
Nothing But the Ruth by Ruth Carter

Be a More Effective Speaker

Want your talks to be well-received? Be yourself, field as many questions as you can — and have fun.

Ruth Carter - June 12, 2019
Get to the Point

You Say You Speak English? Are You Sure?

Sometimes you need to translate English to American. Expressions lawyers may encounter.

Theda C. Snyder - June 5, 2019

Using Colons and Semicolons in Memos and Briefs

Our legal writing skills series continues with a couple of punctuation marks that often trip up lawyers.

Josh Taylor - May 15, 2019
Get to the Point

Don’t Say This! You Follow?

You are communicating because you want your message to be effective. Condescending phrases like "You follow?" undermine that aim.

Theda C. Snyder - May 7, 2019

Read the Room to Rule Your Presentation

Crossed arms, doodling and other body language might mean you've lost your audience — or that you're doing great.

Bull Garlington - May 2, 2019
Get to the Point

Use Find and Replace to Improve Your Writing

Take advantage of Find and Replace as part of the last once-over for that important letter, contract or brief.

Theda C. Snyder - April 16, 2019

Honing Legal Writing Skills: Passive Voice and Parentheticals

The first post in our new series with rules, optional techniques and simple suggestions to remind you that strong writing makes you a better lawyer.

Josh Taylor - April 9, 2019

Is Your Customer Service Wow-Worthy?

Lessons in the art of making meaningful personal connections from Ruby's Customer Happiness Team.

Markie Johansen - January 7, 2019

Daily Practices for Cultivating Global Leadership Skills

Making a difference in the world starts with making an impact on the people you work with, and the people you lead. Leadership is not a position or a title — it’s a state of mind.

Paul H. Burton - November 26, 2018