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People Skills

feedback

Giving Good Feedback

Feedback is the fastest, least expensive way to change behavior quickly in the workplace. Here's how to do it.

Dina Eisenberg - July 12, 2019
Get to the Point

You Say You Speak English? Are You Sure?

Sometimes you need to translate English to American. Expressions lawyers may encounter.

Theda C. Snyder - June 5, 2019
Get to the Point

Don’t Say This! You Follow?

You are communicating because you want your message to be effective. Condescending phrases like "You follow?" undermine that aim.

Theda C. Snyder - May 7, 2019
10 Things Lawyers Should Stop Doing

10 Things Lawyers Should Stop Doing in 2019

The key to real productivity is identifying the most essential tasks that drive success, and working to de-prioritize or eliminate the rest.

Jay Harrington - January 17, 2019

Frightful Habits That Can Harm Your Reputation

A few common mistakes can hurt your reputation and diminish your ability to influence others. Here are simple steps to correct course.

Stacey Hanke - October 31, 2018
stressed out client

Seven Ways Lawyers Can Reduce Clients’ Stress

We can't alleviate all the stressors felt by our clients in the course of their legal matters, but when lawyers, law firms and clients work together, the stress can be reduced and effectively managed.

Jamie Spannhake - September 21, 2018

Making Firm Meetings and Retreats Personally Productive

I participate in a lot of law firm retreats and meetings, but one will always stand out. I was talking with representatives of the firm before the retreat kicked off when one of the partners pulled me aside, pointed out another firm partner and ...

Sally J. Schmidt - June 21, 2018
mingling people

The Secret Science of Mingling

Networking sucks. Everybody hates it. Trust me, the loudest, most gregarious person you know has a hard time walking into a room full of strangers and starting a conversation. I know this because I am the loudest person you know and when I’m ...

Bull Garlington - May 28, 2018
reading fiction fictional characters and flowers

Can Reading Fiction Help Lawyers Develop More Empathy?

A growing body of research suggests that reading fiction increases your capacity for empathy. The basic idea is that imagining the emotional world of fictional characters is good practice for empathizing with actual humans. For example, have you ...

Chris Graham - May 7, 2018
Ask for Feedback

How to Ask for Feedback

If you’ve ever had someone say to you, “Come in here and shut the door," because you "need some feedback" on that project you just finished, you may have an instant aversion to the word “feedback.” For many of us, it’s a synonym for “criticism” ...

Mary Lokensgard - December 18, 2014