Law Firm Management


Client Feedback

Why Conduct Client Interviews?

By | Sep.01.16 | No Comments

A critical aspect of any law firm’s marketing strategy is understanding how you are currently perceived by clients. Why did they choose you and why do they remain with you? What other firms are they using …Continue reading »


Future of the Business of Law

The Law Firm Innovators Who Win the Game

By | Aug.30.16 | No Comments

Last week, the winners were revealed! The College of Law Practice Management’s 2016 InnovAction Awards will be presented to Ogletree, Deakins, Nash, Smoak & Stewart, P.C. and Norton Rose Fulbright LLP on Sept. 16 during the college’s annual …Continue reading »


Small Firm Management

Build a Major League Small Law Firm Using Data

By | Aug.23.16 | 2 Comments

Managing a winning major league ball club and operating a highly profitable law firm have more in common than meets the eye. It all comes down to numbers. You wouldn’t be in practice if you didn’t have …Continue reading »


Interview

Gary LeClair, Enterprising Lawyer

By | Aug.16.16 | No Comments

What is an “enterprising lawyer”? Actually, they are easy to spot. Look for the more engaged and happy lawyers in the crowd. Deeply invested in the power of the unique work they do, they have …Continue reading »


The Friday Five

A Lawyer Leader’s Secret Weapon: Emotions

By | Aug.05.16 | 1 Comment

Don’t fall prey to the notion that people get paid to perform. The reality is that people get paid to show up and do work. How well they perform is largely related to how they …Continue reading »


Security

How Law Firms Can Recognize and Avoid Social Engineering Scams

By | Aug.03.16 | 1 Comment

When we think of information security breaches, we often blame weaknesses in technology. But in many of the most damaging security breaches, trusted law firm employees and partners are the weakest link. An old email trick has …Continue reading »


The Friday Five

Five Ways to Improve Your Clients’ Experience Today

By | Jul.22.16 | No Comments

Sometimes it’s the small things that make the biggest difference in life — and in business. From a customer service perspective, the little things can build loyalty more effectively than any advertising or marketing campaign. You …Continue reading »


Driving Change

Vanity Statistics Won’t Help You Grow

By | May.19.16 | 1 Comment

To truly succeed, a law practice can’t rely on growth that results only from isolated circumstances, seasonal trends or provisional impulses. Instead, you establish continuity and sustainability by developing a strategic growth plan, and by …Continue reading »


Productivity

Three Wee Things to Do Before Ending the Meeting

By | May.05.16 | No Comments

There’s always someone in the crowd who insists “this meeting is a waste of time and money!” And another who puts pen to paper to add up hourly rates before pronouncing just how much money …Continue reading »


Survey Highlights

Cybersecurity Survey Results: What Keeps You Up Nights?

By | Apr.27.16 | 1 Comment

This past month, newspapers around the world have been filled with stories of the Panama Papers — a massive trove of confidential tax planning information that will probably topple more than one politician. For lawyers and law …Continue reading »