A legal-specific CRM can help personal injury law firms boost efficiency and process more cases without sacrificing time or customer service.

TimeSolv Time-Tracking Benefits: Track time on any device, manage budgets, and analyze timekeeping patterns to improve efficiency and profitability.

How do you say thank you after a job interview or follow up after a promising client meeting? How do you express appreciation for a mentor’s advice, or thank someone for a solid referral? Gratitude is the coin of the realm when it comes to taking that extra step to cement a relationship or seal […]

Roy Ginsburg | This is no time to be shy. Clients are never as price-sensitive as you think.

Ask the Experts at 2Civility.org: Mark C. Palmer tackles ethis questions about AI and legal billing practices.

Jared Correia | Consider adding the following clauses, or variations, to your fee agreements before entering into another loosely defined client relationship.

The marketing objective is to get clients. The cybersecurity objective is to keep your data safe. Those two objectives are often at odds with one another.

If you’re an associate or other employee at a law firm, you want to make sure you’re taking full advantage of the benefits your firm offers. And if you’re a partner in a smaller firm, you should be aware of what employees will be expecting from your firm … or their next firm. So dust off that employee benefits packet, or unearth the PDF HR emailed to you, and let’s examine a few common benefits and perks.

Here’s how everyone in your firm, from the top down, plays a part in keeping the firm secure, healthy and growing.

There's no magic spell for how to make friends, but there is a proven formula that's one part authenticity and two parts patience.