You're sure you explained everything clearly, but was the message received? Follow Teddy Snyder's tips to make sure your clients really hear you, absorb your advice and act on it correctly.

Amy Coats | Stop treating law firm write-offs as an unavoidable cost. Learn to audit your billing leaks and reclaim lost revenue.

A lot of us are struggling with apathy now. Here are five ideas from Jamie Spannhake on how to increase your enthusiasm so that apathy becomes interest again.

Many lawyers are active on LinkedIn but remain completely invisible. Karin Conroy and Neal Schaffer discuss how to turn your profile into a business development engine.

You can get to an agreement much more easily when you master a few modern communication techniques—from in-person angling to virtual camera framing—to create ease and trust across a physical table or a Zoom grid.

What do associates really want, and which firms succeed in making them happy? BTI's Michael Rynowecer shares highlights from the Associate Satisfaction A-Listers 2026 Survey.

Jamie Spannhake | Overworked lawyers know how it goes: Overwhelmed working on numerous matters, we feel we can never catch up. It is time to explore changes.

Tea Hoffmann: Here's how developing a what's next mindset and following up can lead to more business for your law practice.

A growing body of research suggests that reading fiction increases your capacity for empathy. The basic idea is that imagining the emotional world of fictional characters is good practice for empathizing with actual humans. For example, have you noticed that when you read a favorite novel you’re able to feel what the characters are feeling? It happens so naturally, we don’t realize this is strange. The characters aren’t real, you’ve never met them, and they’re often doing things you could never do. This is great news, right? An easy way for lawyers to develop more empathy. But can you see the challenge?

Ask the Experts: Expert advice on staying calm during an operational emergency, running effective tabletop simulations, and knowing exactly when to bring in a legal public relations specialist.