Question: I read so much about lawyers engaging in social media, but I see little evidence of its effectiveness. How is social media being used by lawyers in a way that is beneficial? For this edition of "Ask the Experts from the Legal Marketing Association," Stacy Smith, Christina Solomon and Ian Turvill weigh in with a reality check — and good advice. ... READ THE REST

Feedback is constructive information you can use to identify problems you need to correct and strengths you can build on. It can also give you new ideas that will revitalize your practice. But getting feedback, even when you asked for it, can still be fraught with anxiety. ("What if I hear something negative? What if I have to revamp everything I’m doing? Tell me again — why am I doing this at all?") If you’ve decided to seek out feedback, and have identified your goals, audience, timing, and methods for getting that feedback, you’re halfway to the finish line. (See "How to Ask for Feedback.") To get the rest of the way there, you need to know how to receive the feedback you’ve asked for. Knowing what to do with the information you get will help relieve some of your lingering doubts about the wisdom of this whole endeavor. ... READ THE REST

It may surprise some to know that I hold some very strong opinions. One of the burdens of having strong opinions is knowing when to share and when not to. Really, is it conceivable that others would not want to hear the wisdom dripping from our lips?

One of my favorite quotes is, “If you keep on doing what you've always done, you'll keep on getting what you've always got.” Although a bit inelegant, this phrase is particularly apt with respect to marketing and business development.

Even if your firm has a policy against it, there’s a chance that online shopping is happening in your office — especially during the height of the holidays. Why be concerned? For one, hackers are actively working to compromise any size environment. Two, if you or anyone in your office opens an email or clicks a link to an unsuitable website and the network gets infected, fixing the situation can be costly. Things to Do to Safeguard Your Data. Here are five tips to help steer clear of cyberattacks. And don't keep these to yourself.

If you’ve ever had someone say to you, “Come in here and shut the door," because you "need some feedback" on that project you just finished, you may have an instant aversion to the word “feedback.” For many of us, it’s a synonym for “criticism” or “blame." And really, who needs that? What It Is, and What It Isn’t. Misunderstanding what feedback is and how it works keeps many lawyers from using this powerful tool to improve their practices. The real concept is simple ... READ THE REST

Forgive me, but I’m going to jump on my soapbox today. I’m a licensed attorney in Arizona and we have a mandatory bar, so all of us have to pay to play. In 2014, I paid $460 for my bar dues, and Arizona was ranked 10th in the nation for having the highest bar dues. Despite this, the State Bar of Arizona Board of Governors voted to increase annual bar dues to $520 — even though they had information that said this would result in a $3.7 million cash surplus by 2019. What does a bar association need with $3.7 million? ... READ THE REST

The associate walked into my office clearly upset and asked if we could talk. She closed the door and let loose: “George is such an asshole! He makes my life miserable and now he's given me a bad review!” She checked off the details of this partner's abuse and ineptitude, and the many reasons she hated working with him.

Question: I hate public speaking, but I do it because I’m told it’s good marketing. But when I take days to prepare for a single speech that brings me no new business, I’m inclined to refuse the next invitation. What am I not getting about public speaking as an effective marketing tactic? Today in "Ask the Experts from the Legal Marketing Association," Marguerite Downey, Tina Emerson and Ian Turvill weigh in on public speaking for lawyers, and arm you with tools for making your efforts pay off ... READ THE REST

This is not your usual Friday Five. Who among us couldn't use some good advice? An encouraging little nudge or two in the right direction, or a timely kick under the conference table? And who needs good advice more than a new lawyer? When we published "25 Tips for the New Lawyer” in 2011, it was a great big hit — and it's still Attorney at Work's second-most popular free download. And, just between us, it's not only the new lawyers who have been downloading it — it seems those 25 tips resonate with more "tenured" lawyers as well. Today — because we think you deserve an upgrade — we roll out the new, improved and expanded version of the original: "49 Tips for the New Lawyer." ... GET YOUR FREE DOWNLOAD