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Your Law Practice and the Visual Web

It's pretty clear that the web is going visual. As Google Chairman Eric Schmidt puts it, “The content of the Internet is video.” Google is adding new ways to explore images online. Even local business listing results are becoming more image-driven. Bing is following suit. And we know the power of images in the context of the social web.

Originally published June 24, 2013
Last updated May 11, 2020
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Friday Five

Relax and Take Five for Yourself!

As of 1:04 a.m. EST, it's officially summer! And about darn time. Since we're feeling the celebratory summer solstice joy today, we're revisiting one of our favorite posts, with well-timed advice on ways to enjoy life's special moments (like the longest day of the year). Try these great stress-reducing ideas in the coming weeks and months and you're bound to have a more refreshing summer. — The Editors READ MORE

Originally published June 21, 2013
Last updated October 21, 2019
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Secret Shopping Your Law Firm

Taking an occasional step back to put yourself in your clients' shoes can be one of the most valuable ways to improve your client service.

Originally published June 19, 2013
Last updated October 14, 2018
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Phone calls

Four Client Intake Mistakes to Avoid

A lot of law firms spend good money to generate leads through marketing, advertising, promotions and networking, in both online or offline venues. But most of that money is lost because of inconsistent and unsystematic intake when a lead actually contacts the firm to express interest in its services. Lead intake is what you do when you’re in front of, on the phone or online with a lead or prospect—which, to be clear, includes, or should include, the act of qualifying and converting the prospect to a client. Unfortunately, too many lawyers get it wrong. Here are four common client intake mistakes—along with tips on how you can avoid making the same ones. Get it right and you'll succeed in converting more leads to clients. ... READ MORE

Originally published June 18, 2013
Last updated September 18, 2020
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Lawyer Marketing Begins at Home

Younger lawyers often wonder where to begin their marketing efforts. Without a notable track record of experience or expertise, and lacking contacts in a position to send business, the odds can seem insurmountable. If you are part of a firm, however, you have many potential marketing opportunities—they just happen to be internal.

Originally published June 17, 2013
Last updated July 29, 2019
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Make the Timekeeping Honor Roll

Wise lawyers know that contemporaneous timekeeping is essential to the success of any fee arrangement—and to the overall financial success of your law firm. Lawyers who reconstruct their time weekly tend to lose 25 to 30 percent of their time, and those who enter time on a monthly basis can lose as much as 55 to 70 percent. To illustrate, assume an attorney is billing at $150 per hour and doesn’t capture 15 minutes a day. READ MORE

Originally published June 14, 2013
Last updated April 20, 2018
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Legal Marketing Experts

Marketing a Litigation Practice?

You're a litigator—when people need you, they find you, right? But until they do, they don't think much about you. All your usual business development tactics seem doomed to fall on deaf—or, at the very least, uninterested—ears. So, how do you market litigation services? For this month's "Ask the Experts," we passed that question on to Legal Marketing Association members Amy Adams, Tina Emerson and Stewart Hirsch. ... READ MORE

Originally published June 13, 2013
Last updated March 2, 2025
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outlook conversation view

Working with Outlook Conversation View: Let’s Talk

Outlook Conversation view allows the entire email conversation to be followed in one location—your Outlook inbox. Read the tips. We all like to talk—at least most of us do. In real life, our conversations flow, with one person talking, others replying, the original speaker responding again. We keep track of the flow in our minds—all […]

Originally published June 12, 2013
Last updated July 3, 2023
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Attorney at Work Friday Five

Five Super Marketing Tips for Lawyers

"People don't want to hire at the bottom or middle of the barrel, they want to hire at the top of the barrel." At last month's Third Annual Super Marketing Conference, Boston lawyer David White pointed out that, "We're all experts, we all have our law degree." So the question is, how do you rise to the top? White joined a host of excellent speakers at the conference at Suffolk School of Law, including keynoter Mark Britton, to deliver some super web marketing advice for lawyers. The theme? "Accelerate Your Marketing." And for this week's Friday Five, we highlight five super take-aways for doing just that. ... READ MORE

Originally published June 7, 2013
Last updated August 31, 2020
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Law Firm Billing

Small Law Firm, Big Accounting Challenges

You're a lawyer, not an accountant. Yet many lawyers who run their own firms are forced to face billing and accounting head on to ensure their doors stay open. And the challenges only seem to be mounting, especially for small law firms. But why—and what's the solution? Here's a rundown.

Originally published June 6, 2013
Last updated October 16, 2018
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