Communications Skills

It's one of the fundamentals they drummed into you in law school: It is your job to know the answers. That's why clients seek your help, right? How you prove you are smart, and why they pay your bills? Well, yes and no. In many cases, it's less ...

The most brilliant trial attorneys seem to have a natural instinct in reading people, knowing intuitively what every nod from a juror or glance from a judge implies. For the rest of us, there’s this handy cheat sheet that breaks down some of the ...

Jay Harrington | Persuasive writing follows a path laid thousands of years ago by Aristotle, the original master of persuasion.

What if it sucks? What if a Senior Partner hates it? Is this the right word? Is it? Oh God, I don’t know if that’s the right word! WHAT WORDS ARE? WHO THEY WRITE STUFF!

Mediation has its own vocabulary. Lawyers who know it can best manage the process to produce the optimum result. Tips from Teddy Snyder.

Zana Tomich | Before you become an expert in the practice of law, you can (and should) become an expert in client service.

Analog Attorney | Beautiful personalized notecards from moderately priced to obscenely expensive.

A practical list of how-tos for creating a more caring emotional culture for your firm.

It takes more than a warm hug or a bag of fun-size treats to get past the monster fears we encounter every day.

Jay Harrington | There has never been a better time to stand out through thought leadership because there have never been more unanswered questions due to the rapid pace of change.