Communications Skills

Maybe it's time to accept that email just wasn't designed to do all the things we try to get it to do. Like manage projects and files, share documents or (groan) schedule meetings. It's not just that it's considered "old-fashioned," but with so ...

A shocking number of ethics complaints stem from a very simple problem: lawyers not communicating with their clients. Clients pay for our time and effort, and they deserve to hear from us. Plus, our ethical obligations require that we be in ...

It seems excellent lawyers do not always produce excellent legal writing. Whether due to a lack of time, of mental energy, of colleagues available to proofread, or of awareness of just how bloated a legal document can get, good lawyers sometimes ...

“No problem,” he said, as he emerged from the alligator-infested river. "No problem," he said, as he slaughtered half a tribe of natives. “No problem,” said the hangman, as he yanked the lever to hang the man—but not for slaughtering the tribe. ...

I’m tired of it. It’s off-putting. It hurts your professional image and undermines your marketing if you’re one of the perpetrators. I’m talking about bad grammar and spelling, the stuff that gets past spell-check. I see it in briefs. I see it ...

Lawyers, it turns out, are not so special. They have just as much difficulty writing and speaking well in their native tongue as the next person. Poor grammar. Jargon. Weird syntax. The ever-popular use of 10 words when one will do. You have ...

Every year, the American Bar Association’s Solo, Small Firm and General Practice Division hosts a conference jam-packed with programs covering the latest legal trends. We asked Houston solo practitioner Ashley Hallene, known for delivering hot ...

Here in the Midwest, autumn calls for heavy-duty yard cleanup time. Predictably, of course, the leaf blower broke just as the first round of oak leaves hit our lawn. The chainsaw and the hedge trimmer died next. Okay, no big deal. We simply ...

We know it sounds like an oxymoron, but a “Red-Tape Reduction Committee” might actually be the thing your practice needs. Today, Vivian Manning describes how forming just such a committee is helping her newly merged firm dispense ...

In the grand scheme of things, we are all newbies adjusting to using mobile devices. After all, even if you had one of the first iPhones, it has only been five years. Technology consultants and others who make their living helping us to find ...