Communications Skills

Attorney at Work
Don’t Just Spray and Pray

If you’re not careful, your email marketing can also deliver a real sucker punch to your reputation.

Tom Kane - March 1, 2011
Managing Up

No one has more impact on the kind of work you do, and the opportunities you receive, than the person you work for—whether a senior partner, group leader or client. Even when you move on, they can make or break future opportunities as a referer ...

Wendy Werner - February 23, 2011
Skype 201: For Your Law Firm

In Skype 101, Lincoln Mead provided a primer on how to get started using the VoIP communications system to talk long distance easily—and cheaply. While many enjoy it for personal use, did you know it can also support a small or medium-sized law ...

Lincoln Mead - February 22, 2011
Take a Risk: Trust

Some of the best advice we've heard comes from "Resolutionary" Stewart Levine, who says we need to learn to trust ourselves, move on and stop worrying whether or not we've made a mistake. Even better, he says, learn to trust other people. The ...

Stewart Levine - February 16, 2011
Skype 101: The Basics

Depending who you ask, Skype is a socialist upstart, a Voice Over Internet Protocol service (VoIP), software that runs on everything or an opportunity to support client relationships at a distance. Actually, Skype is almost all of these—with a ...

Lincoln Mead - February 15, 2011
T-Rex with open mouth jerks at work
Civil Matters

As I entered my firm’s building the other day, I held the outer door open for several of our young attorneys. When a young woman then turned to hold the inside door open for us, one of the men made a bit of a scene (partly for my benefit, no ...

Otto Sorts - February 14, 2011
Preparing for the Axe to Fall

You'd be surprised how often lawyers who've been laid off or fired express complete incredulity. Usually, the signals have been clear. But since no one wants to believe it can happen to them, they find themselves completely unprepared. Don't let ...

Wendy Werner - February 10, 2011
Nine Questions to Ask About Your Firm’s Website

Law firms are investing more in the design and development of their Web sites than ever. But are your visitors any happier? No matter the size of your firm or budget, visitors expect the same intuitive experience they have with CNN.com, WSJ.com ...

Deborah McMurray - February 2, 2011
The Art of “We”

Jordan Furlong | Make a habit each day of thinking in terms of “we,” “our” and “us,” rather than “I,” “mine” and “me.”

Jordan Furlong - January 27, 2011
Buff Up Your Bio

This time of year, many of us resolve to buff up our physical appearance—but what about our personal and professional appearance online? Outside of the home page, lawyer biographies are the most-frequently visited pages on law firm websites. ...

Janet Ellen Raasch - January 24, 2011
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