Lawyer Skills

These are not situations to be won or lost. When clients get mad, you can only claim success when you calm them and neutralize the conflict.

Annie Little says lawyers are terrible listeners. Is that the reputation you want? Three ways to turn it around. Better Listening. Oh, don’t act so shocked. You know it’s true. Even if you’re an exceptionally sensitive lawyer, you’re still stuck ...

For Friday Five+ Tech Tips, we invite a dream team of law practice technology experts to give their best advice for tackling the everyday tech quandaries that plague us all, to help your practice run just a bit more smoothly. This month’s ...

Our emotions are dynamic, changing all the time, and these changes are amplified by pressure and stress at work. Ignoring how we feel isn’t reliable or sustainable — or effective, given the tendency for our emotions to “leak” into conversations ...

Are you sending mixed messages by saying one thing and doing another? Can you tell when people are trustworthy, bored, anxious or interested by the way they sit or how they look at you? So far in this series on body language, we've looked at ...

Email is merely information transmitted via the cloud—and all lawyers routinely send confidential messages and attachments via email. It’s how business has been done since Marty McFly hopped in the DeLorean. But today the FBI is warning lawyers ...

Shifting your perspective can elevate your mood and bring you to new creative solutions.

It's one of the fundamentals they drummed into you in law school: It is your job to know the answers. That's why clients seek your help, right? How you prove you are smart, and why they pay your bills? Well, yes and no. In many cases, it's less ...

The most brilliant trial attorneys seem to have a natural instinct in reading people, knowing intuitively what every nod from a juror or glance from a judge implies. For the rest of us, there’s this handy cheat sheet that breaks down some of the ...

Teddy Snyder | So many syllables. So many other word choices.