In the first meeting, you set the stage for how you intend to interact with the client and what the client can expect from you.
Michelle Lawless - February 14, 2019Lessons in the art of making meaningful personal connections from Ruby's Customer Happiness Team.
Markie Johansen - January 7, 2019Having a personal relationship will make your lawyer-client relationship more satisfying — and it is particularly helpful if there is a glitch. Here are 10 ideas.
Sally J. Schmidt - December 18, 2018