To reach zero AR, firms must use batch billing processes and automatic withdrawals for payment.

Susan Kostal | The Legal Trends Report is a fount of information for solos and small firms when it comes to benchmarking data like lawyer hourly rates.

Catherine Sanders Reach | What should a lawyer know about accepting credit card payments and other types of e-payments? What are the options and ethics to consider?

Roy Ginsburg | This is no time to be shy. Clients are never as price-sensitive as you think.

Megan Zavieh | Part 2 of this series on fee agreements addresses why to include terms of termination, liens on recovery, dispute resolution, client obligations, and potential changes in the law.

Megan Zavieh | This two-part article addresses nine issues every lawyer should consider when drafting fee agreements for clients.

Here’s Roy Ginsburg's pushback on the common excuses lawyers use to justify the insidious habit of underbilling.

What do you say to clients when their bills are way past due? Ruth Carter tries a new tactic.

To mitigate the impact of write-offs — or even having to accept a total loss — aim to employ these best practices (and the technology to support them).

Feeling like the big firms are eating your lunch? That’s because they are. Susan Kostal on LexisNexis CounselLink's newest annual trends report on corporate legal department spending.