Law Firm Systems

Amy Coats | In family law and immigration law, cases that stay within their original scope are the exception. But knowing this and pricing for it are two different things.

Amy Coats | Stop treating law firm write-offs as an unavoidable cost. Learn to audit your billing leaks and reclaim lost revenue.

Karen and David Skinner's checklist building a healthy law referral network that falls within your law practice's "power zone."

Amy Coats | A negative trust balance is easy to spot. But a positive balance can hide serious problems as well. Here's how a three-way trust account reconciliation reveals the errors hidden in a positive balance.

Process Improvement Tips | Essential steps to ensure your annual legal fee increases are thoughtful, fair and easy to implement.

Ask the Experts at 2Civility.org: How should I balance priorities when everything for everyone seems to be a “top priority”?

Tom Lenfestey | What happens to your firm if you can’t show up on Monday? Your emergency plan should include these five things to keep your practice from imploding in your absence. I call it the red folder.

Streamline your time-entry process and you will stop losing money. Karen and David Skinner have five tips to help you fix it now.

Delays in your invoicing process can have a big impact on your cash flow. Here are five tips from law firm process pros Karen and David Skinner to help you fix invoicing problems.

Karen and David Skinner's reality-proofed, six-step approach to annual law firm planning. The key to success: Make goals simple, achievable — and visible.