Managing a Law Firm

"Another end-of-year chore. What should we send out? Does anybody even care?" Those thoughts come to mind whenever it’s time to start thinking about sending a holiday card. It doesn’t have to be this way. What have your clients heard from you ...

We smiled when we read the name of Diana Stepleton’s upcoming session at this year’s MILOfest:”Hugging Your Clients.” Client service is one thing, but making your clients feel they have been hugged is something else ...

By now you've probably seen the video The Evolution of the Desk. It got us thinking (and looking askance at our own desks!). If this is the space where we spend our days, it says so much about us. But … what exactly does it say? Attorney at ...

Good ideas come from all sorts of unlikely places. A Walgreens insert in a recent Sunday paper contained a list of ways to make our brains healthier and more productive. A few of the recommendations were particularly interesting to ...

It's a win-win. The best strategies for keeping your startup on the straight and narrow, ethics-wise, are often the same strategies that help your practice grow. Mark Bassingthwaighte, risk advisor for malpractice insurance carrier ALPS, ...

How did we decide our days would be broken up into “weekdays” and “weekends” and “business hours” and “personal time?” If you are someone’s employee, these concepts make sense. But not necessarily if you’re an entrepreneur or in an ...

Getting it done. That's where good ideas can fall short. Making a list of action items is one thing. It’s another to start — and finish — checking those items off. Earlier this year, I rounded up a list of attorney “to-do’s” from law practice ...

When it was all over, I took a few days off. When I returned, the managing partner wanted to see me. I entered his office ready to be fired. It was the first big case I had led, and there had been quite a few problems.

In law as in child-rearing, your clients need you to do certain things for them. They need your love in the form of guidance and counsel. They need you to be the expert in their needs, to guide them through the best course of action, and to ...

Recently, a lawyer who said he'd "been given the chance to meet with my dream client" asked for help preparing for that meeting. He allowed that, "they're not adding any new panel counsel yet, but I was still given the opportunity to meet with ...