Microsoft Outlook’s Message InfoBar is often overlooked. That’s unfortunate because it’s a wellspring of, well, info! Vivian Manning has tips for understanding what the InfoBar does and how to use it to save time and clicks.

Most law firms have a senior partner who won’t stop doing things the “old way,” who won’t step aside so someone else can do it more efficiently or better. (Fill in your favorite saying about "pots" here.) Here’s the thing: For our clients, we ...

We all have our own inane conference call stories. It seems a medium designed for the ridiculous and irritating and fraught with, well, stupidity. While the technology continues to improve, our conference call behavior seems impervious to basic ...

Last week, more than 1,000 people gathered in Orlando for the 2011 Legal Marketing Association Annual Conference. Just in case you weren’t one of them—or if you were but couldn’t attend all the sessions—we asked a few of Attorney at Work’s ...

Google’s Gmail has made news in the past couple of years by “losing” users e-mail—often years worth. While these outages have primarily affected the free Gmail, even access to the paid Google Apps has occasionally been lost. More egregiously, in ...

If you are hoping the iPad can replace your laptop, at least most of the time, read today's installment of Tom Mighell's series on the iPad for lawyers. He has some neat add-ons and gadgets that can help turn your iPad into a traveling office.

The “no surprises” rule is always a good one to follow when it comes to relationships with outside counsel. But what’s a general counsel to think when her lawyer reveals that trouble’s afoot—and he’s departing for ...

Last week, Tom Mighell made the compelling argument for investigating whether the iPad can add value to the way you provide service to your clients. Today, in hopes of persuading those of you with lingering doubts, he discusses the best part ...

In her previous post Wireless: Hot Spot Safety Tips, Sheila Blackford explained how to connect safely from a café, airport or other public place. Here's her advice on the plugging the Wi-Fi holes at home as well.

It's important—vitally important—to understand the full capabilities of the software used in your practice, even if you don't actually use it yourself. That means you need to know the "what" even if you never learn the "how." Otherwise, you’ll ...