Nobody likes talking about money with clients. Nobody. But the conversation gets a whole lot easier when you are confident in what you do, and what you're worth. Right? Maintaining the needed level of self-assurance, though, might be the hardest ...
Joan Feldman - July 3, 2014I recently read an article, Why old school attitudes to technology are hitting ...
Vivian Manning - July 1, 2014
Question: What’s the best way to deal with staff performance problems? It seems like attempting to work them out during performance evaluation discussions between the assistant and the lawyer she works for is just going to ...
The Editors - June 30, 2014
Practice innovation — at least in terms of pricing, project management and process improvement (the three "P's") — is the focus of the Legal Marketing Association’s P3 Conference, which just wrapped its second year. We asked Steve Nelson to ...
Steve Nelson - June 20, 2014
Accepting credit cards is just about the easiest way to ensure clients have no excuse not to pay your bills.
Megan Zavieh - June 18, 2014
Oh, I admit I was a little hard on my colleagues, but their idea was an old one we tried years ago to no avail. I guess they felt I was a bit harsh in the process of shooting it down (again) too, because when I left the room, I overheard one of ...
Otto Sorts - June 16, 2014
The Annual Super Marketing Conference brings noted legal marketing experts from across the continent together in Boston (and is broadcast broadly beyond) to share their wealth of knowledge in a packed day of panels and presentations. The fourth ...
Sofia Lingos - June 13, 2014
Find yourself feeling irritated? Frustrated? Downright grind-your-teeth angry? Maybe you skipped breakfast. And lunch. Maybe your spouse was nasty to you at dinner last night. Maybe you can't stand the way opposing counsel flagrantly ...
Ryan Sullivan - June 12, 2014
You're hardly the last lawyer to go paperless. But you probably aren't an early adopter like Donna Neff, either — her estates and trusts practice has been paperless for years. Like most, you're probably parked somewhere between the ...
Donna Neff - June 10, 2014
Question: With the warm weather, the annual "what to wear" debate is underway at our firm — and it's probably time to update and enforce a dress code policy. Do most law firms have a dress code? Should we have ...
The Editors - June 9, 2014