Uh oh. You’re at the start of a meeting or a client presentation and it takes a sharp left turn. Perhaps you misjudged your audience or suddenly you realize you are horrifyingly off topic. Or, more commonly, you may have inadvertently hit a hot button and a heated argument erupts. Whatever the cause, there is one sure solution: Hit the metaphorical reset button ...
Originally published May 21, 2012Sign up for our free newsletter.