Are We Making Money?

Is this client profitable? How do you really know? Profitability has for too long been measured based solely on metrics like hours worked, revenue and realization. Although those metrics are components of an overall client profitability picture, they do not tell the whole story. Client profitability in its simplest form is how much revenue a firm receives versus the cost it incurs to produce that revenue. But it is really influenced by many variables. ... READ MORE

Originally published March 6, 2013 0 1