Daily Dispatch

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Why Won’t My Partner Cross-Sell Me?

Well, really … why should he? I mean, knowing that people do things for their own reasons and not for yours, what’s in it for your partner to cross-sell you? Why should he introduce you to his client and promote you as someone who could help ...

Merrilyn Astin Tarlton - June 4, 2012
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Bone Up on Business Development

When you go looking for inspiration and information on how to get and keep more good paying clients, do you end up reading about client databases, websites, incentive programs and practice group strategy? Yeah, that happens a lot. If ...

Merrilyn Astin Tarlton - June 1, 2012
Sanity Tips for Road Warriors

The life of a successful lawyer who travels constantly for work can sound attractive, even alluring ... to those who don’t have to do it. They imagine going to exotic places, meeting with important people and dining in the best restaurants. But ...

Marcia Pennington Shannon - May 30, 2012
If Tech Ain’t Happy, Ain’t Nobody Happy

You know your tech support folks love you. We really, really do. But sometimes…. Yes, sometimes we do go back to our offices, close the door gently and weep quietly at the thought of how much more quickly and efficiently we could have helped you ...

Vivian Manning - May 29, 2012
Red, White & Blue Things to Do

Hooray, it’s a three-day weekend! All across the States, folks are heaving a sigh of relief at having a Monday off from their crazy schedules. But Memorial Day weekend—with its annual mix of events (and emotions) that run the gamut from backyard ...

Joy White - May 25, 2012
Make the Most of Your 15 Minutes

Whether it's a special trip to meet a client or your daily commute, there's no doubt your travels will be sprinkled with 15-plus-minute periods of “bonus time.” Flight or traffic delays, late clients or other unexpected agenda disruptions that ...

Jason Womack - May 24, 2012
It’s Wi-Fi – Keep It Clean

Do you prefer to use a public toilet or a home-based one? When you have to, you can use the public one—but really, you try to touch as little of it as possible, right? Well, that's exactly how you should feel about your equipment when out and ...

Andrea Cannavina - May 23, 2012
Fog Bank: When the Cloud Is Down

Sometimes you just don’t have access to the Internet. Whether you're traveling in a plane, or in a remote (or sometimes not so remote) area that has no WiFi, 3G or 4G coverage, or simply because your cable or T1 line is down due to weather or ...

Catherine Sanders Reach - May 22, 2012
Watch Your Courthouse Demeanor

In this excerpt from his book The View from the First Chair, veteran California defense lawyer Martin L. Grayson offers a crash course on the importance of courthouse demeanor, with tips for always (always) presenting your best ...

Martin Grayson - May 17, 2012
The Best Public Speaking Advice

I have had the pleasure of being a public performer for 22 years as a gymnast, a classically trained singer, a flash mob performer and, more recently, a speaker on legal topics. Despite all of my experience, I still get nervous. Before most ...

Ruth Carter - May 15, 2012
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